Are you ready to make an impact?
West Monroe is currently seeking a talented Salesforce Architect to join our team. The Architect will be responsible for leading project teams gathering requirements, designing solutions, and implementing configurations on Salesforce. The Architect also develops methodology and best practices with the global Technology & Experience team, and actively participates in business development opportunities.
Responsibilities:
- Leads the technical and integration workstreams within the overall program
- Partners with the Engagement Lead and Project Manager on the overall quality of the deliverables and adherence to program status and budget
- Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
- Translate business requirements into well architected solutions that best leverage the Salesforce platform
- Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
- Provide technical oversight and governance of Salesforce projects
- Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
- Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
- Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education.
- Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution.
Qualifications:
- 6+ years CRM experience, the majority specifically with Salesforce
- Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds
- Experience designing, building and deploying OmniStudio components is a must. Looking for candidates with the following:
- Experience with Flexcards, OmniScripts and Integration Procedures
- Ability to determine when to use Flow vs OmniStudio
- Experience working with OmniStudio components in an Experience Cloud and/or industry cloud contexts is a plus
- Experience working with Data Processing Engine and/or Business Rules Engine is a plus
- Some experience of relevant AppExchange platforms such as nCino, Vlocity and other packages in the Financial Services, Healthcare or Hi-Tech space
- Strong knowledge and experience of Salesforce development and configuration. Specific qualifications:
- Understanding of systems architecture and ability to design scalable performance-driven solutions
- Understanding of key design patterns and large data volume limitations and best practices
- Understanding of data sharing and visibility considerations and how these play into platform architecture
- Familiarity with platform authentication patterns (SAML, SSO, OAuth)
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies (such as Github, Copado, AutoRabit)
- Experience with platform security capabilities (TLS, SSL)
- Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
- Development experience with Apex, Visualforce, Aura Components, and Lightning Web Components
- Strong background in design/development of large web-based or client server systems, or complete software product lifecycle exposure
- Strong knowledge of object-oriented analysis and design and database design
- Active Salesforce certifications or ability to achieve relevant certifications upon hire
- Ability to travel to client-site 30-50%
- Hybrid role (1 to 2 days a week in the office)
Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.
Seattle or Washington, D.C.
$169,800—$199,700 USD
Los Angeles
$177,900—$209,200 USD
New York City or San Francisco
$186,000—$218,700 USD
A location not listed above
$161,700—$190,200 USD
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
Top Skills
West Monroe San Francisco, California, USA Office
We’re located in the center of SoMa, the heart of San Francisco’s start-up community. As one of the firm’s newer offices, we have an entrepreneurial spirit, yet serve some of the West Coast’s largest banks, healthcare payers, and utilities, focusing on customer experience and M&A.
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