Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
We are looking for a Team Lead for our North America Risk & Fraud teams, based in Chicago or San Francisco. As the link between commercial and product teams, you will be responsible for managing the Risk and Fraud team, the rollout of Adyen’s risk products in the region while serving as the subject matter expert of the regional fraud landscapes and related regulatory requirements. This role involves working closely with both internal (commercial, product, data, partnerships and legal teams) and external stakeholders (merchants, schemes, regulators).
- - Manage and grow a team of experienced risk professionals, support the team’s growth, set the team direction, make strategic decisions, and manage escalations
- - Project management for rollout of new risk features and products in the region
- - Collaborate closely with the commercial and product team to identify and prioritize critical improvements necessary for the region
- - Keeping abreast of the latest fraud trends in the region, working with internal and external stakeholders to ensure that Adyen continues to be thought leader in the risk and fraud space
- - Assist with commercial teams to offer strategic merchants best-in-class fraud management.
- - Stay updated on the latest risk related regulatory requirements and how they may apply to Adyen, collaborate with regulatory, compliance and data teams to operationalise regulatory requirements
- At least 5 years of experience in
- You are a who has deep experience dealing with deescalations and dealing with clients in high pressure situations
- You are and using data-driven approach when speaking with stakeholders, experience working with products and teams is a plus
- You enjoy working in a where you may need to quickly shift priorities.
- You take initiative, ownership and are
You are a who is comfortable with connecting with colleagues across different teams and cultures, sharing ideas to improve effective teamwork.
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
All your information will be kept confidential according to EEO guidelines.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
What We Do
By providing end-to-end payments capabilities, data-driven insights, and financial products in a single solution, Adyen helps businesses achieve their ambitions faster.
Our team members are motivated individuals from different cultures that help each other do remarkable things every day and across time zones. We face unique technical challenges at scale and we solve those as a team. And together, we deliver innovative and ethical solutions for businesses all across the world.
With 27 offices across the globe, Adyen serves customers including Meta, Uber, Spotify, Casper, Bonobos and L'Oreal.
Gallery
![Gallery](https://cdn.builtin.com/cdn-cgi/image/f=auto,fit=crop,w=255,h=145/https://builtinsf.com/sites/www.builtinsf.com/files/2024-01/a1_0.jpeg)
![Gallery](https://cdn.builtin.com/cdn-cgi/image/f=auto,fit=crop,w=255,h=145/https://builtinsf.com/sites/www.builtinsf.com/files/2024-01/a2_0.jpeg)
![Gallery](https://cdn.builtin.com/cdn-cgi/image/f=auto,fit=crop,w=255,h=145/https://builtinsf.com/sites/www.builtinsf.com/files/2024-01/a3_0.jpeg)
![Gallery](https://cdn.builtin.com/cdn-cgi/image/f=auto,fit=crop,w=255,h=145/https://builtinsf.com/sites/www.builtinsf.com/files/2024-01/a4_0.jpeg)
![Gallery](https://cdn.builtin.com/cdn-cgi/image/f=auto,fit=crop,w=255,h=145/https://builtinsf.com/sites/www.builtinsf.com/files/2024-01/a5_0.jpeg)
![Gallery](https://cdn.builtin.com/cdn-cgi/image/f=auto,fit=crop,w=255,h=145/https://builtinsf.com/sites/www.builtinsf.com/files/2024-01/a6_0.jpeg)
![Gallery](https://cdn.builtin.com/cdn-cgi/image/f=auto,fit=crop,w=255,h=145/https://builtinsf.com/sites/www.builtinsf.com/files/2024-01/a7_0.jpeg)
Adyen Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.