Summer 2025 Intern - AI Research, Office of the CEO

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

About Futureforce University Recruiting

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Fixed Term & Temporary

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

As an AI Research Intern in the Office of the CEO, you will work at the intersection of artificial intelligence, automation, and customer engagement—with a focus on Agentforce. Reporting into Salesforce leadership and collaborating with AI research, Agentforce, and product teams, you will explore how AI-driven voice agents, automation, and intelligent workflows enhance customer experiences and enterprise solutions.This internship is designed for high-achieving undergraduates passionate about AI, research, and business transformation. You will gain hands-on experience in AI research, customer insights, and strategic initiatives, contributing directly to the future of AI-powered customer engagement at Salesforce.

Key Responsibilities:

• Conduct AI research and competitive analysis on Agentforce and AI-driven customer engagement solutions.
• Collaborate with Agentforce teams to explore voice AI agents, automation, and enterprise AI applications.
• Analyze customer interactions with AI to improve Agentforce’s ability to enhance customer experiences and operational efficiency.
• Translate customer insights into product recommendations for the CEO’s office and executive leadership.
• Develop briefing reports and presentations on AI strategy, customer impact, and product feedback.
• Support cross-functional collaboration between AI research, Agentforce, and product strategy teams.
• Attend and summarize key discussions with executives, AI researchers, and industry leaders to provide actionable insights.

What You’ll Gain:

• Hands-on experience in AI research, strategy, and business impact analysis.
• Exposure to top AI experts, executives, and thought leaders at Salesforce.
• A deep understanding of how AI is shaping the future of enterprise software.
• The opportunity to contribute to high-impact research that influences AI innovation at Salesforce.

Who You Are:

• Currently pursuing an undergraduate degree (preferably in Computer Science, Engineering, Mathematics, Business, or a related field).
• Passionate about AI, technology, and business strategy.
• Strong analytical and research skills with the ability to synthesize complex AI concepts into actionable insights.
• Excellent communication and presentation skills, with the ability to work cross-functionally.
• Some exposure to AI/ML concepts, coding (Python, TensorFlow, etc.), or technical coursework is a plus but not required.

Preferred Qualifications:

• Prior experience in research, strategy, or business analysis (internships, coursework, or personal projects).
• Interest in AI ethics, sustainability, and the broader implications of AI on society.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

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Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $50 to $50.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.