Student Life Manager - Oakland

About the Opportunity

JOB SUMMARY:

Northeastern University Accelerate Pre-College Programs are designed for talented high school students who want to give themselves an edge by participating in an immersive and dynamic academic program during the summer.  Accelerate residential programs are hosted on our Oakland campus, where participants participate in 2-week programs, experiencing rigorous academics, experiential learning, local activities, and social programming.  Our objective is to engage top-talent high school students and offer a premier academic and student life experience that gives students a taste of life as an undergraduate student at Northeastern.

Given the Accelerate programs’ importance for the Enrollment Management department, Accelerate is looking for a Student Life Manager, Oakland that will lead a team to provide exceptional support for the participants for the duration of the Oakland programs. The Student Life Manager, Oakland will supervise and provide leadership to the Student Life Team. They will oversee staff and support the planning and execution of program events.

The Student Life Manager, Oakland will work in collaboration with campus partners to support a positive and safe program experience for Accelerate participants. This role will involve both relationship building with participants and families as needed and providing stellar customer service. They will appropriately manage student conduct and escalate issues as appropriate. 

This is a temporary position from May 26 – June 27. Anticipated breakdown of hours is below:

• Week of May 26: 20 hours of virtual on-boarding and planning (work remotely)
• Week of June 1: 40 hours of on-boarding and planning (virtual + Oakland)
• Weeks of June 8-20, tentative schedule below:
  • June 8, 4pm – 12am (8 hours) assisting with move-in and welcome activities
  • June 9-13, 4pm-12am (8 hours daily) managing Student Life programs + pastoral care of participants
  • June 14 & 15, 10am-4pm & 9-11pm (8 hours daily) managing Student Life programs + pastoral care of participants
  • June 16-19, 4pm-12am (8 hours daily) managing Student Life programs + pastoral care of participants
  • June 20, 8am-4pm (8 hours) program wrap-up / move-out
• Week of June 23: 15 hours of Oakland debrief (virtual) 

QUALIFICATIONS:

• Bachelor’s degree preferred. Enrollment in, or graduate of, a graduate program in relevant discipline: Higher education, Student Affairs, Student Counseling, Secondary Education or related field preferred. 
• Minimum 3 years experience in higher education, residence life, summer camps, teaching, counseling, or student affairs. 
• Demonstrated experience in leadership and/or supervising direct reports. 
• Demonstrated experience with crisis management.  
• Experience counseling students and managing mental health crises preferred. 
• Experience managing events or programs preferred.  
• Exceptional organizational skills with attention to detail. 
• Current certification or openness to be trained in First Aid & CPR as well as Mental Health First Aid.  
• Very strong interpersonal skills, and excellent communication skills (verbal and written). 
• Student-centered and have a strong sense of responsibility for student success and wellbeing. 
• Full availability from June 8- 20, 2025 is a must.

Position Type

Temporary

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.  

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Pay Rate:

$28.00/hr