Staff Technical Program Manager, API Governance

Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way.
SoFi is seeking a seasoned Staff Technical Program Manager with an inclination to elegantly solve problems and a history of leading effective governance programs. You'll begin by leading our API Governance Program across SoFi Technologies.
You will be responsible for developing and executing on the API Governance strategy through ownership of the program and collaboration with cross functional teams including engineering, product, technology risk, and other stakeholders. You'll drive the creation, alignment, and adoption of API strategy and enabling artifacts, tools, and processes across the organization.
With your expertise in governance you'll dig into our Infrastructure team's processes and technology to develop and drive plans and programs to advance our maturity across a variety of domains beyond API governance. You'll need strong prioritization and communication skills for success in this enterprise wide, high exposure role.
The TPM is responsible for the success of their assigned programs. They are charged with understanding and validating the strategy and objectives while owning execution. Their primary tool is the program plan which includes: objectives and goals, scope, timeline, roles and responsibilities, risks, mitigation strategies, and communication plans. A good TPM creates organizational alignment with these tools. The TPM will utilize program management, technical judgment, leadership and communication skills to drive program success.

• Own the Enterprise API Governance Program, driving Member value through fast, reliable, efficient, and safe APIs
• Collaborate with stakeholders to define, formalize, and implement API standards and processes to support the program strategy and our members and customers.
• Manage programs and projects, defining, negotiating, and documenting milestones and success criteria, resource allocation and successful on-time delivery.
• Communicate schedules, priorities, and status to all levels in the company
• Reduce ambiguity and enable collaboration through clear written communication and documentation
• Exercise technical judgment in working with large, cross-functional teams.
• Partner with stakeholders to develop a unified API catalog with risk, quality, and performance benchmarking, and other tools to facilitate API lifecycle management and risk control.
• Partner with Security and Engineering to implement standards, reducing complexity and improving quality for engineers at SoFi Technologies
• Apply technical knowledge and judgment to translate technical issues into a course of action based on priority and impact. Serve as a source of knowledge to help teams work through complex technical decisions.
• Evangelize the program across SoFi Technologies, socializing it with a cross functional global team, driving adoption of tools and processes to support the program
• Identify opportunities for partnerships to improve the program
• Report on the program and drive continuous improvement

• A Degree in Computer Science, a similar STEM field, or equivalent work experience
• 8+ years of experience related to program management with a demonstrated track-record of delivery of technical projects
• Ability to react to change quickly and implement new processes & procedures
• Analytical, problem-solving, negotiation, and organization skills with experience delivering quality under pressure.
• Effective communication skills across technical and non-technical audiences.
• Proven track record of delivering enterprise wide large, cross-functional initiatives on time while managing competing priorities in a fast-paced and sometimes ambiguous environment.
• Experience with regulators or auditors
• Experience in API development and governance programs in general
• Ability to execute especially in a distributed, remote environment
• Experience working in a regulated industry, especially banking
• Knowledge of OpenAPI, GraphQL, and other API standards

• PMP, CAPM, Scrum certification is preferred
• Demonstrated ability to manage multiple projects and competing priorities simultaneously
• Experience with Jira, Confluence

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.