Staff Site Reliability Engineer, Infrastructure

Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search.

Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at kentik.com and follow us at @kentikinc.

Kentik is looking for an experienced software engineer with an operational mindset to join our Infrastructure team as a Staff SRE.

This infra team is in charge of the software stack that powers Kentik - from configuration management and orchestration, API and service fabric, to datastores and data pipelines, developer experience and internal observability. In partnership with our hardware and network operations team, we provide a reliable platform for other engineering teams to build on.

We are an international group of collaborative, experienced developers and operations practitioners, with broad and deep knowledge of networks, systems and applications.

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• 5+ years of relevant experience
• An SRE mindset and and the drive to build reliable, easy to operate systems
• Running, scaling, tuning postgres, kafka or other datastores and third-party applications
• Experience building apps and services (i.e. Go or nodejs, GRPC, postgres or mysql)
• Shipped projects from scratch and maintained them over a period of time
• Clear communication, both synchronous and via technical plans
• A practice of instrumenting your services and setting up the right monitoring and alerts
• Passion for building and providing amazing tools and platforms to other engineers

Our tech stack

• Our core data engine and platform are primarily written in Go
• We use Node.js for mid tier and most public-facing APIs, and React for UI
• Datastores: Postgres, Kafka, Mysql, and Redis, as well as Consul and Vault
• Haproxy, Envoy for API traffic routing and balancing, with a custom control plane written in Go
• Internal Observability and Monitoring: logs, metrics and traces, dashboards, alerts, SLIs/SLOs with victoriametrics, grafana, ELK, honeycomb
• Puppet and Hashicorp Nomad for config management and orchestration
• Github for source control, PRs, issues, Jenkins for automated builds, and lots of good custom tooling for deployments
• Most of our systems run on Linux bare-metal hosts managed with puppet, we also have iaas and managed k8s services in major public clouds

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The compensation range for this position is: $185,000 - $250,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential 
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave 
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement 
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. 

We don’t look for individuals who fit the culture, but those who will continue to add to the culture.
We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. 

Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to recruiting@kentik.com.

Come as you are!
You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team.

#li-remote