Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 130 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* -- all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London and New York City.
*Banking services provided by MVB Bank, Inc., Member FDIC
Join Credit Karma as a Staff Data Scientist - Machine Learning Ops, where you'll champion operational excellence across data and engineering organizations, driving AI-powered innovation and collaboration. With a deep understanding of data science and machine learning ecosystems, you'll build and lead elegant monitoring, alerting, and operational solutions, fostering a high performing culture of operational excellence. This highly cross-functional role requires building strong partnerships with engineering, product, business, finance, and analytics teams, as well as mentoring AI team members, setting clear accountability, and navigating fast-paced environments with agility and poise.
- Design and maintain systems driving ML ecosystem health, such as monitoring and alerting to detect anomalies and performance degradation of ML models, balancing automated tooling with human actionability
- Develop and maintain dashboards for stakeholder reporting in order to provide insights into model performance, data quality, and data incidents
- Immediately investigate and lead teams to quickly resolve any model- or data-related incidents, such as data quality issues and prediction errors
- Collaborate and communicate effectively with data scientists, engineers and architects on model validation, testing, and quality assurance
- Document processes and best practices, and lead training sessions to upskill data scientists in Data Science Ops, promoting ops excellence and continuous learning
- Design and implement cloud solutions (GCP) to containerize, deploy, version, and monitor data science models in production
- Bachelor's or graduate degree in Computer Science, Software Engineering, or a related quantitative field (such as engineering, machine learning, data science, operations research, or economics) with a minimum of 8 years of industry experience
- Expertise in cloud computing, with hands-on experience using GPC or similar services
- Prior DS Ops or ML Ops experience, with a proven track record of success
- Expertise in monitoring and alerting tools, such as PagerDuty, with experience designing and managing alerting systems to ensure optimal model performance and data quality
- Ability to collaborate effectively across functions and with diverse stakeholders, including data scientists, engineers, analysts, and finance teams, in mid- or large-scale companies
- Strong communication skills, with the ability to articulate complex technical concepts and solutions to both technical and non-technical audiences
- Strong programming skills in SQL, Python, and Scala, with experience with ML frameworks like scikit-learn, Keras, PyTorch, and TensorFlow
- Proficiency with DS / ML Ops frameworks like Airflow, Kubeflow, MLFlow or similar
- Cloud solution design and implementation expertise, with experience building DS / ML Ops pipelines on GCP
Benefits at Credit Karma includes:
- Medical and Dental Coverage
- Retirement Plan
- Commuter Benefits
- Wellness perks
- Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
- Education Perks
- Paid Gift Week in December
Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary range for this role is $331,066 - $368,400, plus equity and benefits.
Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.
Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
Please contact [email protected] if you are interested in employment with Credit Karma and need special assistance or an accommodation to either apply or interview for a specific role.
Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:
What We Do
Credit Karma is focused on championing financial progress for over 110 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for resources as they work toward their financial goals. This includes tools for credit and identity monitoring, credit card recommendations, shopping for loans (car, home and personal), and growing their savings* -- all for free. We’ve grown significantly through the years, adding more than 70 million members in the last five alone. We currently have more than 1,300 employees spread across offices in Oakland, Charlotte, Los Angeles, and London.
Disrupting the financial industry is not an easy task. That’s why we know it’s one worth doing. Our core values of helpfulness, ownership, progress and empathy guide our work and our relationships.
Championing financial progress for everyone is a big mission that requires passionate people working together to make a difference in the world. If you’re up for the task, we’d love to have you on our team. Check out our open positions: https://www.creditkarma.com/careers.
*Banking services provided by MVB Bank, Inc., Member FDIC
Why Work With Us
We are a place to inspire, connect and grow. We are a diverse community of passionate people using innovation and technology to improve the lives of our members. We value our people and create ongoing opportunities for both personal and professional growth and connection. Doing good and making an impact is at the center of everything we do.
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