Staff Data Engineer - United States

Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.

How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in

We are building the future of communication and we would love for you to be a part of it. 

About the role:

We are looking for a passionate and experienced data engineer to join our team and contribute to Aircall’s rapid growth. As a Staff Data Engineer, you will play a crucial role in designing, developing, and maintaining our data infrastructure.

This role offers the unique opportunity to be at the forefront of our engineering efforts to develop and optimize the technologies that will scale our business via enhancing the customer journey. Collaborating with teams across the company, you will leverage your technical skills to solve complex challenges, improve operational efficiency and lead our business towards its strategic goals.

Your Responsibilities @ Aircall:

• Design, build and maintain core data infrastructure pieces that allow Aircall to support our many data use cases.
• Enhance the data stack, lineage monitoring and alerting to prevent incidents and improve data quality.
• Implement best practices for data management, storage and security to ensure data integrity and compliance with regulations.
• Own the core company data pipeline, responsible for converting business needs to efficient & reliable data pipelines.
• Participate in code reviews to ensure code quality and share knowledge.
• Lead efforts to evaluate and integrate new technologies and tools to enhance our data infrastructure.
• Define and manage evolving data models and data schemas. Manage SLA for data sets that power our company metrics.   
• Mentor junior members of the team, providing guidance and support in their professional development.
• Collaborate with data scientists, analysts and other stakeholders  to drive efficiencies for their work, supporting complex data processing, storage and orchestration

Qualifications:

• Bachelor's degree or higher in Computer Science, Engineering, or a related field.
• 7+ years of experience in data engineering, with a strong focus on designing and building data pipelines and infrastructure.
• Expert proficiency in SQL and Python, with the ability to translate complexity into efficient code.
• Experience with data workflow development and management tools (dbt, Airflow).
• Solid understanding of distributed computing principles and experience with cloud-based data platforms such as AWS, GCP, or Azure.
• Strong analytical and problem-solving skills, with the ability to effectively troubleshoot complex data issues.
• Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
• Experience with data tooling, data governance, business intelligence and data privacy is a plus.

Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

We’re creating a place where great people trust one another and thrive together.

People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💶 Competitive salary package & benefits

DE&I Statement: 

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  

We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds.