Staff Analyst, Growth Analytics

The Team and Role:

As a Staff Analyst, Growth Analytics at Upstart, you’ll be responsible for driving understanding, insights, decision making and data infrastructure relating to acquiring and retaining borrowers on our platform. You’ll partner with our Growth Marketing, Product, Engineering and Machine Learning teams to drive Upstart’s growth. 

How you’ll make an impact:

• Partner cross-functionally with channel owners, product and engineering leaders to set the growth strategy and analytics roadmap for multiple products at Upstart.
• Effectively use analytics tools to understand user behavior, funnel performance and the outcome of our growth efforts, and make proactive recommendations on how to grow effectively.
• Develop appropriate analytical frameworks to drive better decision-making, such as attribution, lifetime value (CLV), ROI analyses, segmentation, etc. 
• Design experiments and conduct quantitative analysis to test hypotheses about our users and the way they interact with our product, and collaborate with partners to prioritize the right problems and opportunities.
• Collaborate with analytics engineering and software engineering to continuously up-level our growth data capabilities, making new data available as the business expands, and accelerate time to insights.
• Coach and mentor growth analysts on the team.

What we’re looking for: 

Minimum qualifications:

• Strong analytical and quantitative background with at least 6+ years professional experience, preferably with meaningful experience in marketing, growth or product analytics 
• Proficiency in data analysis tools (SQL, Python / R, Looker / Mode / Tableau, etc.)
• Bachelor's or advanced degree in Analytics, Data Science, Economics, Engineering, Statistics, Mathematics or other quantitative field
• Strong communication and analytical storytelling skills, experience deriving actionable insights from analysis, a well-balanced rigorous and creative approach to solving difficult and unstructured problems

Preferred qualifications:

• Experience in technology, marketplace and/or fintech companies with knowledge of consumer financing.
• Ability to craft executive-ready narratives around complex business or performance topics, leveraging visualization and dashboards to successfully influence and drive C-level decision-making.
• Deep expertise in applying analytics and data science techniques  to drive impacts in growth and marketing organizations, such as attribution models, customer lifetime values, ROI frameworks, A/B testing, etc. 
• Experience in coaching and mentoring junior team members on technical subjects

Position location This role is available in the following locations: San Mateo, California; Columbus, Ohio; Austin, Texas; or Remote USA

Time zone requirements The team operates on the East to West coast time zones.

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.