Sr. Systems Engineer

Get to Know Us:
It's fun to work in a company where people truly believe in what they're doing!
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
The successful applicant will be performing work in FedRAMP environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.
Make Your Mark:
The FedRamp team plays a critical role in advancing our organization's mission to deliver secure, compliant, and highly reliable cloud solutions. This team is at the forefront of ensuring our systems meet the stringent requirements of the FedRamp program, supporting both our internal needs and those of our customers.
As part of this team, members will have the unique opportunity to design, deploy, build, and support our FedRamp -compliant cloud environment. They'll be instrumental in shaping the future of our infrastructure by applying cutting-edge patterns such as Site Reliability Engineering (SRE), DevOps, and DevSecOps to streamline deployments and enhance overall efficiency.
By embracing these modern approaches, the FedRamp team will not only deliver robust and secure systems but also drive innovation and set a new standard for operational excellence across our cloud platform.
The Senior Systems Engineer will build and maintain tools, applications and services supporting the BlackLine SaaS application and internal teams. A successful candidate must possess solid critical thinking skills and have experience supporting large server farms, 24x7 High Availability mission-critical traffic-intensive web infrastructures and be familiar with container technologies. Large SaaS experience is very desirable.
You'll Get To:

• Ensure 99.99%+ availability of the services and infrastructure that spans across multiple global datacenters in private and public clouds.
• Design, Build and Run container platforms and supporting automation in a highly available, high traffic environment.
• Monitor and maintain health, performance, and security of all infrastructure components.
• Build systems and perform necessary tasks to deliver against committed project timelines.
• Desire to automate everything.
• Solve real-life problems in a bleeding-edge, high-performance, and high-traffic environment.
• Maintain documentation and operational knowledge base.
• Adhere to the change management and other established processes and procedures.
• Respond to and troubleshoot incidents. Conduct root cause analyses.
• Evaluate and analyze systems, performance, issues and metrics in order to provide recommendations for continuous improvements.
• Participate in a scheduled 24/7 on-call rotation for second tier support escalations.

What You'll Bring:

• Minumum 6+ years industry experience.
• Minimum 2 years of experience in a 24x7 operations organization, deploying and operating complex cloud infrastructure at scale.
• 5+ years supporting Unix and/or Linux (Ubuntu, CentOS, Redhat) and/or Windows.
• 3+ years supporting a SaaS/Hosting type critical revenue-generating environment.
• 2+ years working with development and continuous integration related tooling (Jenkins, BitBucket, GitHub).
• 1+ years of experience with container platforms and tooling (Kubernetes, Docker, Rancher, Helm, Anthos, Istio, GKE, AKS, etc).
• Experience developing Infrastructure as Code.
• Experience in hybrid cloud and/or multi-cloud environments (GCP, Azure, AWS, VMWARE).
• Experience with software development processes and methodologies.
• Experience with scripting and/or systems programming languages (Bash, PowerShell, Python, Golang, C#).
• Hands-on problem-solving skills, technical leadership and mentoring qualities.
• Strong written and oral communication skills.
• Ability to participate in On-Call rotation.

We're Even More Excited If You Have:

• Significant experience with open source platforms and technologies.
• Track record of architecting, developing, implementing robust, distributed online solutions.
• Familiarity with Configuration Management tools (Puppet, Chef, Salt, Ansible).
• Experience in mixed Windows/Unix/Linux environments.
• Certified Kubernetes Administrator (CKA).

Thrive at BlackLine Because You Are Joining:

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.
Salary Range:
USD $145,000.00 - USD $193,000.00
Pay Transparency Statement:
Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.
BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.
Accommodations:
BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.