Sr. Software Engineer-SmartComm

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Individual contributor responsible providing a high level of expertise in systems analysis and design, application development and/or integration, and testing of complex systems applications to support business needs. Provides guidance to others informally and formally leads teams on a project and/or program. The focus of this position will be leading, architecting, designing, developing or integrating business applications.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:

• Performs a combination of duties in accordance with departmental guidelines:
• Evaluates defined client area requirements and processes (e.g., new enhancements or maintenance) and detailed designs and develops moderate to complex application program solutions.
• Ensures quality of application solutions by performing code review with peers, creating documentation, implementing code, verifying program logic, performing defect root cause analysis, and completing unit and integration testing. Participates in systems testing with other IT staff.
• Assists with the high level design of solutions. Consults with the client area to analyze system requirements and capabilities, identify associated risks, and resolve problems. May act as a liaison between clients and applications area.
• Researches and evaluates new and/or alternative solutions, and recommends the most efficient and cost effective solution for the systems/program design and develops system specifications and procedures. May include integrating vendor applications and consulting resources into existing applications and resources.
• In conjunction with operations area technical staff, supports the implementation of the application into production and testing environments. May confer with technical personnel to identify and resolve issues.

May perform additional duties as assigned.
Skills, Knowledge & Abilities

• Requires a broad knowledge of the system development life cycle, and system and application program development alternatives.
• Strong knowledge in SmartComm template development process including Layouts, Data Model, Style Sets, Template Selector and Rules processing.
• Solid knowledge in SmartComm integration, APIs, Batch, Post processing and print streams customization to business need
• Solid knowledge of application development support software packages
• Strong analytical and problem solving skills.
• Understanding of interface design and user centered work methods.
• Requires solid communication and interpersonal skills to work effectively among all levels of internal/external business partners/clients.
• Advanced computer skills including Microsoft Office suite and other business related software systems or languages including, but not limited to J2EE Java. Other CCM tools (Documaker / OpenText / AEM) experience is a plus. Must be proficient in at least one higher level programming language. Other technologies will apply dependent on business area supported.
• Ability to multitask in a fast-paced dynamic workforce.

Education & Experience

• Bachelor's degree in Computer Science, or related discipline, or equivalent work experience.
• Typically a minimum eight years of application program development experience including CCM tools (SmartComm/Thunderhead).
• Applicable certificates preferred.

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I n certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia , California, Colorado, Connecticut, Illinois , Maryland , Massachusetts , New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com .
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com .