Sr. Manager of Complexity Reduction

Sr. Manager of Complexity Reduction, Remote, United States

Come Make the World With Us
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of nearly 60,000 professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER®

The Job:

Stanley Black & Decker is seeking a highly skilled Sr. Manager of Complexity Reduction to join our Outdoor Post Sales Support (PSS) Category Management team. The PSS team is dedicated to developing and delivering packaged services and aftermarket parts, as well as providing outdoor consumer support, dealer support, training, and warranty programs. This role is crucial in driving continuous improvement and operational excellence through Lean Six Sigma methodologies to streamline processes and reduce complexity.

As a Lean Six Sigma Black Belt, you will lead efforts to simplify business processes, enhance efficiency, and foster innovation within the PSS team. You will work cross-functionally to identify, prioritize, and execute projects that align with the strategic priorities of the organization, ensuring that our post-sales support operations are optimized for both customer satisfaction and cost-effectiveness.

• Lead Complexity Reduction Initiatives: Oversee a portfolio of projects focused on reducing complexity and improving processes using Lean Six Sigma methodologies. Ensure alignment with organizational goals and customer expectations.
• Guide Process Improvement Efforts: Direct cross-functional teams through structured problem-solving processes to achieve measurable improvements in efficiency and quality. Facilitate workshops and training sessions to build internal capabilities.
• Data-Driven Solutions: Utilize statistical tools to identify root causes of complexity and implement data-driven solutions to streamline processes. Develop key performance indicators (KPIs) to track progress and impact.
• Integration and Process Mapping: Lead integration efforts for relevant projects and develop process maps to document current states and recommend improvements. Collaborate with IT and other departments to ensure seamless implementation of process changes.
• Foster Continuous Improvement: Promote a culture of continuous improvement and innovation, mentoring team members in complexity reduction techniques. Encourage the adoption of best practices and new technologies to enhance operational performance.
• Stakeholder Engagement: Build strong relationships with internal and external stakeholders, including suppliers and customers, to gather insights and drive collaborative improvement efforts.

The Person:

• Bachelor’s degree and 8 years of professional experience in consumer products, manufacturing or related field.
• Lean Six Sigma Black Belt certification with a deep understanding of Lean Six Sigma principles and tools, including statistical analysis, value stream mapping, and root cause analysis.
• Strong project management skills, including project planning, resource allocation, timeline management, change management and risk mitigation.
• Excellent communication and leadership abilities, with skills in facilitation, conflict resolution, team building, and influencing stakeholders. Ability to present complex information clearly to diverse audiences.
• Proficiency in data analysis, with expertise in tools such as Excel, PowerBI, and other relevant software. Experience with data visualization and reporting tools is advantageous.
• Business acumen, with an understanding of business processes, financial metrics, and customer needs. Ability to translate business requirements into actionable projects.
• Industry Knowledge: Familiarity with the global hand and power tools, storage and outdoor equipment manufacturing industry, including trends, challenges, and competitive landscape.

The Details:

You’ll receive a competitive salary and a great benefits plan including:

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

• Learn: Have access to a wealth of learning resources, including our Lean Academy and online university.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!
 
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We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. 

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at accommodations@sbdinc.com.  Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov)