Senior Manager, Commercial Learning & Development

Posted 2 Days Ago
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2 Locations
Remote
Mid level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech
Tempus is a data-driven precision medicine company bringing the power of data and artificial intelligence to healthcare.
The Role
The Senior Program Manager will develop and implement training for customer-facing sales teams, focusing on new hires, ongoing training, and product launches. Responsibilities include creating learning plans and content, executing training programs, and providing feedback to sales management to enhance team performance.
Summary Generated by Built In

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in technology have finally made it possible for Artificial Intelligence (AI) to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians and those, providing critical information about the right treatments for the right patients, at the right time. Our data empowers researchers to better characterize and understand disease, and to drive better outcomes through precise, individualized care.

We built Tempus to collect, structure, and organize data from disparate sources to power innovation and discovery. And now we are looking for a Senior Manager to join our Commercial Learning and Development team. This role will focus on developing and implementing training for our customer facing sales teams.

This role works closely with the Director of Commercial Learning and Development (CL&D), Senior Leadership and the rest of the CL&D Team to devise a sales training strategy guided by the key business drivers, build learning plans, develop content and deliver a comprehensive training program that prepares our team to be successful.  The Commercial L&D Program Manager will be responsible in part or whole, for the development, guidance, and execution of core curriculum for new hires, product launch training and ongoing training. 

Responsibilities:

  • Lead the development and implementation of training plans for commercial teams to meet organizational goals and individual professional needs.
  • Plan, develop, coordinate and execute new-hire sales training, ongoing training modules, launch training, educational materials, application activities (live and virtual), and assessments.
  • Employ internal stakeholders to deliver instructional workshops and on demand training content.
  • Assist in translating national brand plans and tactics into development of message practice, and role play scenarios to support sales strategy.
  • Lead development and delivery of annual meeting “tracks” and individual sessions.
  • Provide learner feedback to sales management with recommendations for follow-up coaching.

Minimum Requirements:

  • Bachelor’s degree in a related field - science or adult learning preferred
  • 3 years leading sales training (learning & development) within the life science, pharmaceutical, biotech, and/or oncology diagnostics industry
  • 3 years experience in building training program infrastructure including content creation
  • Excellent project management skills with the ability to manage complex projects with resources across multiple teams
  • Multi-dimensional in abilities to work on simultaneous tasks, work cross-team and at different levels of the organization
  • Experience in developing learning plans, content and assessment measures
  • Flexible to changes in an ever changing dynamic environment
  • Ability to work independently and with a sense of urgency to meet timelines
  • Strong problem-solving skills, good attention to detail, time management skills and personal initiative
  • Exceptional human relations skills to coordinate the accomplishment of tasks through other people
  • Highly developed written skills, the ability to produce documents for dissemination both inside and outside the organization for presentations, technical briefs and scientific publications
  • Outstanding oral presentation skills
  • Ability to engage, inspire, and coach
  • Intermediate-to-advanced knowledge of the following computer software programs: Google suites and/or Microsoft office, learning management systems, sales enablement platforms
  • Ability to travel up to 50%

Preferred Qualifications:

  • Advanced degree in related field - science or adult learning
  • 5+ years leading sales training experience
  • 3+ years of direct sales experience
  • 5+ years of experience in one or more of the following areas: Life Science Sales or Oncology training and development



#LI-NK1#LI-REMOTE

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Additionally, for remote roles open to individuals in unincorporated Los Angeles – including remote roles- Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

What the Team is Saying

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The Company
Redwood City, CA
2,482 Employees
Hybrid Workplace
Year Founded: 2015

What We Do

Tempus is a technology company advancing precision medicine through the practical application of artificial intelligence in healthcare. With one of the world’s largest libraries of clinical and molecular data, and an operating system to make that data accessible and useful, Tempus enables physicians to make near real-time, data-driven decisions to deliver personalized patient care and in parallel facilitates discovery, development and delivery of optimal therapeutics.

Why Work With Us

We're looking for those who challenge the status quo. For the builders who are never done building and the learners who are never done learning. We're looking for unwavering commitment and undying curiosity. We're looking for the smartest people on the planet to attack one of the most challenging problems mankind has ever faced.

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Tempus AI Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Most of the team follows a hybrid policy, with some roles allowing for a fully remote arrangement and some roles being onsite only.

Typical time on-site: 3 days a week
Redwood, CA

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