Solutions Engineer - AI Agents & Automation

About Tray.ai

Tray.ai is the AI-ready iPaaS that empowers businesses to build, deploy, and scale intelligent AI Agents and automation workflows. Our platform enables organizations to seamlessly integrate systems, orchestrate complex processes, and harness the power of Generative AI to drive efficiency and innovation. As the future of work shifts toward the autonomous enterprise, Tray.ai is leading the way in transforming how businesses leverage AI to optimize their workflows.

Role Overview

As a Solutions Engineer, you will play a critical role in enabling customers to harness the full potential of AI-powered automation. Partnering with Account Executives, you will engage with prospects to understand their challenges, showcase how AI Agents and intelligent automation can revolutionize their operations, and design tailored solutions that drive measurable business impact. This role requires a unique blend of technical expertise, business acumen, and customer engagement skills to bring AI-driven integration and automation to life.

Key Responsibilities

AI-First Solutioning – Work closely with customers to understand their business needs and architect AI-driven workflows, intelligent integrations, and autonomous agents using Tray.ai’s platform.
Technical Pre-Sales Enablement – Lead live product demonstrations, proof-of-concepts, and technical workshops, illustrating how our AI-ready iPaaS enables organizations to streamline operations and innovate faster.
Customer-Centric Consulting – Guide prospects in adopting AI-powered automation strategies, showcasing real-world use cases that drive efficiency and revenue.
Cross-Functional Collaboration – Partner with Product, Engineering, and Customer Success teams to influence roadmap decisions and ensure long-term customer success with AI-driven automation.
Thought Leadership in AI & Automation – Stay ahead of industry trends in AI Agents, Large Language Models (LLMs), and AI-powered iPaaS, educating both customers and internal teams on cutting-edge innovations.

What You Bring

AI & Automation Expertise – Experience in AI-powered automation, APIs, cloud platforms (AWS, GCP, Azure), and enterprise integration. Familiarity with LLMs, NLP, and AI Agents is a strong plus.
Business & Technical Acumen – Ability to translate AI and automation capabilities into tangible business value, engaging both technical and non-technical stakeholders.
Problem-Solving Mindset – Passion for designing scalable, intelligent automation solutions that drive efficiency and innovation.
Customer Engagement Skills – Strong presentation, storytelling, and consultative selling abilities to influence decision-makers.
Experience in SaaS & AI Automation – Prior experience in a pre-sales, solutions engineering, or technical consulting role at an iPaaS, automation, or AI company is preferred.

Why Join Tray.ai?

Lead the Future of the Autonomous Enterprise – Be part of the AI revolution, helping businesses deploy AI-powered integrations and intelligent agents at scale.
Collaborate with Industry Pioneers – Work alongside top talent in AI, automation, and enterprise integration.
Make an Impact – Play a key role in expanding AI adoption and driving business transformation for our customers.
Continuous Learning & Growth – Stay ahead of cutting-edge AI advancements and contribute to shaping the future of AI-ready iPaaS.

Your team will fully support you to do your best work

Our team is full of humble but fiercely ambitious people, who take immense pride in what they do. We work in a culture built on performance, friendship, transparency, and looking out for one another. The heart of Tray.ai is made of generosity and trust. It is a community built on individual interactions between people who think differently; who are always available to help, to answer questions, and to empower. You'll have endless opportunities to learn and grow in a fun, fast-paced, and open environment. We love to achieve things that haven’t been done before.

We believe in diversity and equal opportunity

We believe that, in building diversity, we build strength. We encourage all to apply, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. We will make sure that people with disabilities are provided reasonable accommodation to participate in the job application or interview process.

Salary

If hired in the state of California, the on target total compensation for this role is $200,000-$240,000 annually.

Our salary range is based on paying competitively for our size, industry, and location of the role, and are one part of many other compensation, benefit and reward opportunities we provide, including stock options.

Individual pay rate decisions are based on a number of factors including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. The range above is a good faith estimate based on the expectations as laid out in the job description, however we are often open to a wide variety of profiles and recognize that the person we hire may be less or more experienced than this job description as posted. For this reason, the actual salary may vary from the estimate provided above.

Privacy Policy

To review Tray.ai's Privacy Policy, please visit https://tray.io/privacy

Ready to Define the Future of AI-Powered Work?

If you're passionate about AI, automation, and helping businesses orchestrate intelligent workflows with AI Agents, we’d love to hear from you!