Site Reliability Engineer

Job Description
DESCRIPTION:
Duties: Responsible for engineering and operating JPMC's cloud infrastructure and platforms ensuring reliability, resiliency, security, availability, and performance. Diagnose and repair cloud infrastructure and platform issues using critical knowledge of cloud platforms, systems, and application architecture. Automate repeated manual tasks as well as develop tools and automation to improve the efficiency of the platform and infrastructure. Develop monitoring dashboards for observability and proactive alerting. Analyze defects and improve the quality of technical engineering documentation and performance architecture, deployment, administration, configuration, testing, and integrations tasks related to cloud platforms. Improve the software development lifecycle by holding post incident reviews, documenting software problems and solutions, and bridging the gap between operations and development teams. Responsible for assessing the capacity needs of services and working on scaling them to handle increased traffic or usage including the planning for resource allocation, managing load balancing, and ensuring the system can handle demand fluctuations. Assist in the development of new cloud engineering strategies and implementations for the firm. Assist the cloud team with production, development, and test environment support. Ensure the reliability, availability and performance of the cloud infrastructure and platform. Participate in SRE on-call rotation and escalation workflows. Partner with development teams to improve services through testing and release procedures. Collaborate with stakeholders such as business teams, product owners, and project management in defining road map for application and processes. This position requires up to 10% domestic travel.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Computer Engineering, Electronic Engineering, Computer Science, or related field of study plus 5 years of experience in the job offered or as Site Reliability Engineer, Systems Administrator, Application Engineer, Technical Services Specialist, or related occupation.
Skills Required: Requires experience in the following: Cloud Computing Architecture including Amazon Web Services; System Administration with Unix; Virtualization and Containerization with Docker or K8; Automation with Python; using Terraform to provision Cloud resources using Infrastructure as Code Concept; using security tools for cloud and application infrastructure including AWS IAM, SCP, and Firewalls.
Job Location: 3223 Hanover St., Palo Alto, CA 94304. This position requires up to 10% domestic travel. Telecommuting permitted up to 20% of the week.
Full-Time. Salary: $190,000 - $215,000 per year.
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.