Senior Technical Program Manager, Infrastructure

About This Role

Strava is the leading subscription platform at the center of connected fitness, with more than 125 million community members in over 190 countries. The platform offers a holistic view of your active lifestyle, no matter where you live, which sport you love and/or what device you use. Everyone belongs on Strava when they are pursuing an active life.

We are seeking a Senior Technical Program Manager to lead cross-functional initiatives that span Core Infrastructure, Engineering, Product Management, Research, Legal, and Operations. This position will work closely with teams to develop and refine efficient processes, elevate effective ways of working, and maintain robust and clear communication channels across the organization.

The ideal candidate has deep experience in infrastructure development processes and can partner closely with our infrastructure engineering team as they architect and maintain scalable and reliable systems. We are looking for someone who thrives in sophisticated, fast-paced environments and is capable of providing structure and leadership to drive complex technical programs from inception to completion. You will play a crucial role in influencing how we tackle infrastructure challenges and ensure that these learnings are scaled and integrated into the core infrastructure development process.

This hybrid role is based in San Francisco, CA or Denver, Co.

For more information on compensation and benefits, please click here.

You’re excited about this opportunity because you will:

• Oversee the full lifecycle of large infrastructure programs and initiatives, guiding them from ideation through implementation, launch, and post-launch performance monitoring.
• Act as the central connector across diverse, cross-functional teams, ensuring effective collaboration among remote teams spanning multiple time zones, facilitating decision-making, and driving successful program delivery.
• Manage clear and consistent program communications with stakeholders at all levels across the organization, fostering transparency and ensuring timely updates and information sharing.
• Anticipate potential risks and proactively mitigate them by conducting thorough assessments to evaluate if implementation plans align with requirements and meet strategic infrastructure objectives.
• Serve as the primary point of escalation for any issues related to assigned infrastructure programs, ensuring swift resolution and minimal disruption.
• Establish and enhance technical and operational processes that allow infrastructure programs and teams to function with high efficiency and reliability.
• Leverage and demonstrate proficiency with tools such as Jira, Confluence, Airtable, and other technological solutions to streamline workflows, enhance productivity, and optimize program and team efficiency.

You will be successful here by:

• Being a positive influence, a great communicator, and a team player
• Understanding and evangelizing your program’s strategy and its benefits to Strava
• Keeping a growth mindset. Constantly asking how we can improve our own frameworks and processes
• Not being afraid to ask questions, learn, share and iterate on ways of working and program management tactics
• Having strong communication, collaboration, problem-solving, and presentation skills
• Embrace a roll-up-the-sleeve mentality and demonstrate flexibility in navigating dynamic work environments.

We’re excited about you because:

• You are eager to help drive forward our commitment to becoming an antiracist company through the lenses of audience understanding, product development, messaging and communication
• You have a minimum of 5 years of software program management experience
• You have experience within core infrastructure or security teams
• You bring energy, ideas, and creativity to the team
• You are proactive and curious by nature
• You have a strong understanding of the product development life cycle
• You have an appreciation for quality and craftsmanship

About Strava

Strava is Swedish for “strive,” which epitomizes who we are and what we do. We’re a passionate and committed team, unified by our mission to connect athletes to what motivates them and help them find their personal best. With billions of activity uploads from all over the world, we have a humbling and adventurous vision: to be the record of the world’s athletic activities and the technology that makes every effort count.

Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage diverse teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.

We are continuing to grow camaraderie and positivity within our culture, and we are unified in our commitment to becoming an antiracist company. We are differentiated by our truly people-first approach, our compassionate leadership, and our belief that we can bring joy and inspiration to athletes’ lives — now more than ever. All to say, it’s a great time to join Strava!

Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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