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SoFi

Senior Staff Business Operations Lead, Technology

Job Posted 4 Days Ago Posted 4 Days Ago
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Hybrid
San Francisco, CA
Senior level
Easy Apply
Hybrid
San Francisco, CA
Senior level
Lead key projects within Technology Operations, managing scope and resources. Collaborate with CTO staff, supporting budgeting and culture initiatives. Drive continuous improvement processes.
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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role:

Business Operations enables our groups and businesses to scale faster and operate more efficiently. SoFi is looking for a data-driven, strategic thinker to join our Technology Business Operations team which supports the engineering product development and IT groups. This role will require close collaboration with the CTO staff and business unit stakeholders. You'll have the opportunity to demonstrate a wide range of skills, including strategy development, analysis, financial modeling, problem-solving, program leadership, cross-functional project management, and more.

What you’ll do:

  • Lead key horizontal projects and initiatives within the Technology organization, carefully managing business case scope, dependencies, resources and milestones
  • Partner with the rest of the group to drive continuous improvement of the Technology operating rhythms and processes
  • Support CTO Leads on key business management deliverables including but not limited to budgeting, people strategy and executive presentations
  • Engage with enterprise Business Operations counterparts in other business units and functions on production and delivery of company wide standard process such as annual, quarterly planning and board deck preparation
  • Support company and Technology level culture initiatives


What you’ll need:

  • 8+ years of business administration / operations or program management
  • Passion to learn, responsibly grow our business, and support our mission of helping members get their money right 
  • Clear communicator with excellent verbal and written communication skills
  • Excellent time and project management skills with the ability to build strong cross-functional relationships and work collaboratively
  • Tell a compelling story – use data to drive strategy, execution, and optimization 
  • Track record of performance in a high growth, dynamic environment 
  • Bias toward action, strong analytical skills, and solid business judgment 
  • Eagerness to roll up your sleeves to get things done (even the unglamorous things) 
  • Inquisitive nature, attention to detail, diligence and a good attitude
  • Strong analytical and organizational skills

Nice to have:

  • Jira and / or Confluence expertise *
  • Experience in FinTech
  • Experience in investment banking and / or business operations

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. 

 

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Top Skills

Confluence
JIRA
HQ

SoFi San Francisco, California, USA Office

Our new headquarters opened in 2019. The office provides an open work environment, an all-hands area, a café, library, coffee points on every floor, and executive conference rooms. The game room and roof-top lounge area provide space to take a break and look at the incredible downtown view.

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