Software Engineering Manager, Insomnia - (Remote)

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the role:

You will be a leader of the Insomnia engineering team. This team is responsible for the Open Source and Enterprise version's of Insomnia, the foundational technology for our product offerings. As a Software Engineering Manager, you will be responsible for leading, coaching, and mentoring the team on new features and tooling for Insomnia to supporting our customers world-wide.

Insomnia is a popular API development platform that includes an API client, API designer, API testing and more, that millions of developers around the world use to build digital products across both Top Global 2000 organizations, and individual developers at smaller organizations. Insomnia is a growing product and it is an important part of Kong’s strategy. Check out the repo here: https://github.com/Kong/insomnia. Read more about Kong https://konghq.com

What you'll do:

• Work with product managers, engineers and product designers to create meaningful product experiences.
• Build new features and improve upon existing ones.
• Engage with the Insomnia open source community. 
• Hire, mentor, and maintain healthy Engineering teams who value collaboration and innovation.
• Manage shift scheduling, measuring key performance indicators (KPIs), and training, assure high-quality work and SLA.
• Solid technical expertise for Linux systems troubleshooting, and profiling, experience with debugging tools and complex SaaS applications.
• Leadership experience displaying the ability to organize and prioritize complex problem resolution and bug fixes, debugging distributed services.
• Organize and manage your teams to fit constructively into the org as a whole and help the company succeed.
• Set and manage expectations with other engineering teams, senior management, and external stakeholders.
• Give constructive feedback to Engineers, conduct 1:1’s, address interpersonal issues, and conduct reviews.
• Suggest Engineering guidelines, principles, and processes to improve the Engineering org.
• Assure high-quality work and SLA adherence from the entire Engineering org.

What you'll bring:

• 2+ years of Eng management experience.
• Experience managing remote teams.
• Experience doing reviews, hiring, comp.
• Demonstrated leadership of Engineering teams.
• Proven customer relationship skill sets (internal and external customers).
• On-premise, cloud, and hybrid product background.
• Experience working on an infrastructure product line.
• Strong proficiency for testing and an absolute distaste for unscalable code.
• At least 4 years of experience working with relational databases like PostgreSQL.
• At least 2 years of experience working with cloud infrastructure (like AWS, Azure or GCP).
• Strong understanding of networking protocols and transports (HTTP, GraphQL, TCP, WebSockets, SSE).
• The ability to validate your work with qualitative or quantitative data.
• Excellent verbal and written communication skills. 

About Kong: 

Kong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). Loved by developers and trusted with enterprises’ most critical traffic volumes, Kong helps startups and Fortune 500 companies build with confidence – allowing them to bring solutions to market faster with API and service connectivity that scales easily and securely. 

83% of web traffic today is API calls! APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another. Therefore, we believe that APIs act as the nervous system of the cloud. Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind!

For more information about Kong, please visit konghq.com or follow @thekonginc on Twitter.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.