Staff Software Engineer, Experimentation

About the Role

The Experimentation Platform team at Chime develops a critical tool that empowers Engineers, Product Managers, Data Scientists, Analysts, ML Engineers, and non-technical audiences to design, configure, and analyze experiments. Our mission is to drive innovation, speed and quality by empowering teams to run hypothesis driven, rapid experiments at scale.

We are looking for a Staff Software Engineer to help drive technical architecture, mentor engineers, and collaborate across teams to enhance experimentation quality and velocity. As a senior member of the team, you will have the opportunity to build scalable platforms, lead a team of engineers, and shape the future of experimentation at Chime. In addition you will play a key role supporting cross-functional teams on experiment design, best practices, and culture.

The base salary offered for this role and level of experience will begin at $198,990 and up to $281,900. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Design, develop, test, and deploy components of Chime’s internal experimentation platform at scale.
• Solve scale and usability problems in causal inference that are unique to Chime’s business.
• Partner closely with Data Engineering & DSML to introduce new statistical methodologies, enhancing experiment velocity and performance.
• Lead technical direction by mentoring engineers and driving architectural excellence, software development best practices, and engineering quality.
• Lead the team on its transition to leverage GenAI for building in a safe and sustainable manner.
• Deliver secure, reliable, and high-performance infrastructure, ensuring low-latency execution of high-volume experiments.
• Write thoroughly tested, high-quality code and work with the engineering team to ensure robust software releases.
• Follow Agile methodologies and practice Test-Driven Development (TDD).
• Participate in an on-call rotation to address platform issues as needed.

To thrive in this role, you have

• 6+ years of software engineering experience.
• Expertise in Go or other backend languages such as Ruby, Java, or Python.
• Hands-on experience with experimentation methodologies such as A/B testing, multivariate testing, and feature flagging.
• A strong background in data science-related fields, including analytics, statistics, and machine learning.
• Expertise in distributed systems, large-scale applications, and Big Data architecture.
• A rigorous approach to testing and experience with test-driven development.
• Experience with AWS or other cloud platforms, Cloud-Native technologies, and NoSQL databases.
• Bonus: Prior experience working in continuous integration/deployment (CI/CD) environments.

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that basic banking services should be helpful, transparent, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. 

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer

• 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote
• 💻 Hybrid work perks like backup child, elder and/or pet care, as well as a subsidized commuter benefit
• 💰 Competitive salary based on experience
• ✨ 401k match plus great medical, dental, vision, life, and disability benefits
• 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off 
• 🫂 1% of your time off to support local community organizations of your choice
• 👟 Annual wellness stipend to use towards eligible wellness related expenses
• 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
• 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know. 

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

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