Senior Risk and Compliance Manager, Trust & Safety

Job Posted 12 Days Ago Posted 12 Days Ago
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San Francisco, CA
Senior level
Fitness • Healthtech • Mobile • Software • Sports
The Role
The Senior Risk and Compliance Manager at Strava will evaluate risk profiles of products, lead compliance efforts, and collaborate across departments to implement safety and regulatory processes. This role involves managing cross-functional initiatives and improving policy effectiveness to support Trust & Safety goals.
Summary Generated by Built In

About This Role

Strava is the app for active people. With over 150 million athletes in more than 190 countries, it’s more than tracking workouts—it’s where connection, motivation, and personal bests thrive. No matter your activity, gear, or goals, Strava’s got you covered. Find your crew, crush your milestones, and keep moving forward. Start your journey with Strava today.

The Risk and Compliance Manager is a pivotal leadership role in Strava’s Trust and Safety organization, with responsibility for conducting risk assessments, implementing policies, and leading regulatory planning and compliance. As the Risk and Compliance Manager, you will lead and drive high-impact, global, cross-functional initiatives, including driving the safety-by-design implementation process, identifying and leading the organization on regulatory compliance. Additionally, you will serve as a T&S expert for cross-functional teams such as Product, Operations, Engineering, Partnerships, Community Management, Communications, and Legal to achieve consensus on critical policy issues.

We follow a flexible hybrid model that generally translates to around half your time on-site in our San Francisco office—roughly three days per week.

You’re excited about this opportunity because you will:

  • Evaluate the risk profile of new products and features. Influence cross-functional stakeholders and company executives regarding proposed product development efforts.
  • Commission research, gather data insights, and communicate the risk landscape and regulatory requirements to the organization
  • Identify gaps to improve policy and enforcement across our product.
  • Negotiate and find optimal solutions balancing safety and product reach and growth objectives, and work with teams to ensure effective operationalization of global product development, policy, and operational processes.
  • Propose new strategies and policies to improve the Trust & Safety product market fit to the evolving needs as well as our ability to scale our enforcement.
  • Lead the regulatory compliance efforts in collaboration with the Legal team, and define and execute on the implementation of those requirements, including on transparency reporting
  • Data investigation and problem solving: Work with Data Analytics, Legal and T&S Operations to identify issues and data anomalies, investigate and balance tradeoffs, and make recommendations or decisions to resolve.

We’re excited about you because you have:

  • Bachelor's degree or equivalent practical experience.
  • 6+ years of experience in government, data analytics, risk, or drafting or enforcing policy for an online platform or engagement with public policy issues in technology, government, law or online.
  • 5 years of experience in a policy, legal, Trust & Safety, or technology environment.
  • Experience working with global teams and communicating with stakeholders cross-functionally and experience engaging in and discussing sensitive or controversial areas.
  • Exceptional written, presentation, and verbal communication skills.

Compensation Overview

At Strava, we know our employees are the most important ingredient to our success, and our compensation and total rewards programs reflect that. We take a market-based approach to pay, and pay may vary depending on the department and your location. Salary ranges are categorized into one of three tiers based on a cost of labor index for that geographic area. We will determine the candidate’s starting pay based on job-related skills, experience, qualifications, work location, and market conditions. We may modify these ranges in the future. For more information, please contact your talent partner.

Compensation: $160,000-$180,000. The base salary posted is within the compensation range for this role. This range reflects base pay only and does not include, equity, or benefits. Your recruiter can share more about the specific salary range for your location during the hiring process.

For more information on benefits, please click here.

About Strava

Strava is Swedish for “strive,” which epitomizes who we are and what we do. We’re a passionate and committed team, unified by our mission to connect athletes to what motivates them and help them find their personal best. With billions of activity uploads from all over the world, we have a humbling and adventurous vision: to be the record of the world’s athletic activities and the technology that makes every effort count.

Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage diverse teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.

Despite challenges in the world around us, we are continuing to grow camaraderie and positivity within our culture. We are differentiated by our truly people-first approach, our compassionate leadership, and our belief that we can bring joy and inspiration to athletes’ lives — now more than ever. All to say, it’s a great time to join Strava!

Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

California Consumer Protection Act Applicant Notice

Top Skills

Compliance
Data Analytics
Legal Expertise
Policy Drafting
Public Policy
Risk Management
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The Company
San Francisco, CA
350 Employees
Hybrid Workplace
Year Founded: 2009

What We Do

Strava is Swedish for “strive,” which epitomizes our attitude and ambition: We’re a passionate and committed team, unified by our mission to build the most engaged community of athletes in the world. Every day, we’re searching for new ways to inspire athletes and make the sports they love even more fun.

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