Senior Research Manager, Enterprise & Platform

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Your Future Team
We are looking for a Senior UX Research Manager to lead a team of mixed methods researchers working to inform Atlassian's Enterprise & Platform investments, including Enterprise Foundations, Teamwork Platform, Commerce, Ecosystem & Marketplace. You will partner with other teams across Research & Insights and the company to drive efficient, insights informed decision making, identifying critical opportunities for improving the customer and user experience on our key products and delivering business success. Joining this team means you will contribute to expanding our over 250,000 customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!
What You'll Do
You will collaborate with designers, data scientists, product managers, and engineers to create innovative solutions for Atlassian, driving our Enterprise transformation. You will be responsible for identifying, defining, prioritizing and delivering on the critical research needs, delivering measurable impact to the business. Success requires a background in mixed methods research, strong communication, storytelling and leadership skills to drive product vision and inspire innovation.
In this role you will:

• Identify the critical Enterprise & Platform research priorities, establishing a practice that balances speed and quality of research execution.
• Partner with product managers, designers, data science, engineers and other cross functional teams to define the research roadmap, execute the strategy and deliver critical insights that move the business forward.
• Lead and inspire a high-performing team of mixed method researchers.
• Connect UX insights with our established brand and market research insights.
• Provide thought leadership in UX and related research practices.

Your background

• You will have 8+ years of experience in Research, including leading research strategy in complex and/or enterprise-level software environments
• You will have 5+ years of experience managing research teams of 4 or more.
• You will have expertise in applying quantitative and qualitative research methods to business problems, impacting both product direction and detailed experience design.
• You will be proficient in hands-on research, with demonstrated skill in collecting and analyzing human behavioral data to improve product plans and UX in a technology industry setting.
• You will be a compelling storyteller and have experience with a range of strategies to drive engagement with and actionability of research-driven insights and analyses.
• You will have proven expertise influencing business strategy and driving change across organizational boundaries.
• You will have experience building trusted advisor relationships with senior business leaders.

Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $204,400 - $272,500
Zone B: $184,000 - $245,300
Zone C: $169,600 - $226,200
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .