Senior Product Manager

Join Afero and change the world, a gazillion connections at a time!

Our vision is to make all the world's devices really smart and truly secure, through innovation and scale. Come make it happen.

Afero is the leading PaaS for IoT manufacturers and brands, enabling connected devices to be both smart and secure. Afero built its foundation on security, data privacy, simplicity and ease of use. Today, Afero technology powers millions of devices across more than 1,000 SKUs from 50+ manufacturers, including well known brands like Defiant, Hampton Bay and EcoSmart. Afero has more than 123 patents, one of the largest IoT patent portfolios globally, and was named an 2024 IoT Breakthrough Winner for IoT Security Platform of the Year. Afero is driven by a team of world-class executives and veterans in mobile, hardware, security, consumer and cloud, leveraging experience from Google, Apple, Microsoft, Amazon, Netflix, Disney, Roku and Danger. Afero provides a fantastic opportunity to explore and to expand your expertise while driving product innovation into exciting new ecosystems. To learn more, visit www.afero.io.

Why you’ll want to work with us

For a small team, Afero engineers collectively do a little bit of everything—from cloud applications and infrastructure to mobile development on multiple platforms, firmware on a wide range of devices, to board-level hardware design and implementation of secure wireless devices. If you enjoy deep dives into assorted technology stacks to understand end-to-end system workflows, can adapt past experiences to new solutions, and can communicate technical ideas effectively, Afero is a fantastic opportunity to explore and to expand your expertise.

Who We’re Looking For

We’re seeking a seasoned product expert who’s led development of products and customer-focused programs that deliver innovative consumer experience at scale, ideally with experience in B2B2C, IoT consumer electronics, and/or security. This role requires a passion for consumer experience, and the leadership presence to drive effectively with executives and high-level customer representatives.

Responsibilities:

• Develop ideas for products and features that will delight Afero’s customers.
• Work with Customers, Sales, and Business Development to understand market needs.
• Define roadmaps and user stories for products that are being built to run on the Afero platform.
• Craft customer-facing product messaging aligned with key value proposition.
• Own customer success for critical accounts.
• Perform day-to-day inbound Product Management in a scrum-based environment, working directly with Hardware, Firmware, and Cloud engineering teams, Program Management, and QA. 
• Manage and prioritize backlogs.
• Prioritize and provide product management support for 3rd-party certifications as they apply to your areas of responsibility.
• Contribute to the overall Afero Platform vision and roadmap.
• Perform competitive analysis for your products and features. 
• Define and measure KPIs for your products and features.
• Support Sales and Business Development by providing materials and presenting to customers and partners as needed.
• This role is available in California, Massachusetts, Georgia, and Utah. Ability to work onsite in Los Altos CA several times per month is preferred

Requirements:

• 8+ years of of Product Management experience on scaled products in Smart Home or other consumer-related platforms.
• Demonstrable understanding of consumer devices in the IoT industry, standards, and direction.
• Experienced with product marketing in a partnership framework.
• Excellent presentation and negotiation skills for internal and external audiences.
• Understanding of security concepts as they apply to IOT and related technologies.
• Experience with B2B2C at scale.
• Passion for enabling customer success through innovating and launching useful, smart products.
• Applicants must be authorized to work for any employer in the U.S. Visa sponsorship is not available

Afero is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, veteran or disability status.