Senior Product Manager, Business Systems & Infrastructure

Who is Boulevard?

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, MedSpas, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen. 

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too

Come Do The Best Work Of Your Life At Boulevard.

As a Senior Product Manager – Business Systems & Infrastructure, you will play a pivotal role in optimizing Boulevard’s internal operations and ensuring the reliability and security of our infrastructure. You will drive the evolution of our Salesforce ecosystem, focusing on CPQ, Billing, and Stripe integrations to enhance revenue operations, streamline order-to-cash workflows, and improve financial accuracy. Simultaneously, you will collaborate with our infrastructure team to bolster availability, reliability, compliance, and security across our cloud environment.

It’s an extremely exciting time to be at Boulevard. We are big enough to provide you with a great deal of scale, stability and an incredible work environment, but small enough that you can still have a huge direct impact on both our customers and our teams. As a part of a small and diverse Product Management team you’ll be a key contributor to shape our product strategy, culture, practices and processes.

What you’ll do here:

• Establish and execute the product vision, strategy, and roadmap for Salesforce solutions, aligned with customer needs and business objectives.
• Support the Platform and Infrastructure team to bolster availability, reliability, compliance, and security across our cloud environment.
• Rally and align counterparts, cross-functional team, stakeholders, leaders and executives
• Execute on the roadmap through discovery and delivery while continuously balancing customer and business needs
• Partner closely with design, engineering, and product marketing peers and shape, iterate, and deliver business and customer driven outcomes
• Make key decisions that impact the future of the product and company
• Influence strategy and roadmap of other teams
• Engage with high profile customers and technology partners
• Stay ahead of regulatory compliance in commerce space
• Contribute to the product culture, mentor others and advocate for best practices

What you’ll need to thrive:

• An impactful track record as a Senior, Lead, Group or Staff Product Manager in B2B or SaaS product companies
• Salesforce CPQ & Billing expertise with deep experience configuring and optimizing Salesforce CPQ and Billing for pricing, quoting, invoicing, and subscription workflows.
• Deep familiarity with Payment & Financial Systems Integration, and strong knowledge of integrating Stripe and other payment processors into CRM and financial workflows for seamless transactions and reconciliation.
• Experience in Revenue Operations & Order-to-Cash, with a strong background in order-to-cash workflows, financial reporting, and revenue operations, ensuring accuracy and efficiency in business processes.
• Cloud Infrastructure & Security Awareness, with familiarity in AWS infrastructure, security best practices (IAM, encryption), compliance frameworks (PCI, HIPAA, SOC 2), and observability tools (Datadog, Sentry) to support system reliability and security initiatives.
• Strong technical acumen and ability to articulate complex technical concepts through simple storytelling
• Core values of deep collaboration and working in cross functional teams
• Ability to build alignment with opinionated stakeholders and executives easily
• Understanding of how to strike a balance between customer needs and revenue goals
• Big picture perspective, but also ability to zoom in with attention to detail
• An ownership mindset

How We’ll Take Care Of You: 

Your total budgeted cash compensation for this role is between $144,000 - $207,000 USD, depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement.