Senior Product Designer, Fulfillment

Posted 12 Days Ago
Be an Early Applicant
Remote
130K-150K Annually
Senior level
Beauty • Consumer Web • eCommerce • Healthtech • Telehealth
Taking care of yourself doesn’t need to involve a doctor’s waiting room.
The Role
As a Senior Product Designer, you'll collaborate with cross-functional teams to design user experiences for Hims & Hers' proprietary software. Your responsibilities involve creating wireframes, prototypes, and high-fidelity visuals while advocating for user needs through research and testing. You will lead design initiatives and influence project outcomes with empathy and strategic thinking.
Summary Generated by Built In

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

We are looking for a highly collaborative Sr. Product Designer to help drive the design of the Hims & Hers proprietary Rx Fulfillment and Warehouse Management System (WMS) software. You will work closely alongside Design, Product Management and Engineering to build a best-in-class product. You thrive when solving problems that tailor to the needs of a niche end-user, bringing simple, elegant design solutions to complex workflows. You are motivated and ego-free, and are constantly looking to improve, ideate and refine design.
This role will require a hands-on designer who is detail oriented, but also feels comfortable being able to flex between broader strategic thinking and tactical execution. In a fast-paced, startup-like environment, you’re comfortable tackling the full process from defining problems, ideating concepts and synthesizing data, into solutions that translate complexity into focused designs and prototypes.

You Will:

  • Lead Design: Design strong UX that simplifies complex logic through flows, journey maps, wireframes, and prototypes as well as high-fidelity visual designs that elevate the look and feel of our product. Lead large projects or multiple initiatives concurrently with autonomy.
  • Innovate and Inspire: Push the boundaries of the Hims & Hers experience. Your work will not just solve problems—it will elevate the standard of care by introducing elegant, empathetic, and human-centered solutions.
  • Champion the User: Advocate for our users by deeply understanding their needs, challenges, and behaviors. Through research, testing, and iteration, you’ll ensure that our products are not only easy to use but a joy to interact with. Participate in  customer research to develop a thorough understanding of our users’ needs and pain-points, then apply those insights into innovative and performant experiences.
  • Collaborate and Communicate: You’ll partner with Design, Product Managers, Research, and Engineering to navigate complex problems, and together you will drive projects from start to finish. By developing a deep product expertise, you will become a trusted partner to stakeholders, while ensuring that everyone impacted by your work is aligned throughout. Guide, inspire, and influence peers and team with exceptional communication, empathy and execution.

You Have:

  • 5+ years in a UX or Product Design role leading design alongside your cross-functional peers in Product, Engineering and Research 
  • Experience designing for EMR, Fulfillment, WMS or other back-end platform systems
  • You have a holistic approach to design, from high-level strategy to small design details
  • You’re a self-starter who is solution oriented, and you’re comfortable with defining, scoping and designing for new opportunities with and without the input of others
  • Excellent communication skills and ability to present your decisions and processes clearly and confidently
  • Enthusiasm for growth and improvement, openness to feedback, and ability to work well with other designers of all levels
  • Adaptability and excitement for working in a fast-paced environment
  • Expert proficiency with Figma 

Nice to have:

  • Previous experience building products 0-to-1 in a startup
  • You understand the basics of React and Platform Systems
  • Previous experience in telehealth, pharma, or healthcare

Our Benefits (there are more but here are some highlights):

  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • Employee discounts on hims & hers & Apostrophe online products
  • 401k benefits with employer matching contribution
  • Offsite team retreats


#LI-Remote


Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.
The actual amount will take into account a range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.
Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors.

An estimate of the current salary range is

$130,000$150,000 USD

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

The Company
San Francisco, CA
205 Employees
Remote Workplace
Year Founded: 2017

What We Do

Hims and Hers offers a modern approach to health and wellness. Our mission is to eliminate stigmas and make it easier for people to access care and treatment for the conditions that impact their daily lives. That starts with creating an open and honest culture of care that is accessible for everyone, no matter who you are or where you live.

Why Work With Us

Our mission is to make it easier for people to access care and treatment for the conditions that impact their day-to-day lives, whether that involves finding the right birth control, addressing hair loss or skincare issues, or treating low libido. We’re searching for talented, high-performing, and passionate people to join our growing team!

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