Senior Product Designer, Applied AI

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
The Role
All of Block's product services are organized into business units with their own product and engineering teams. Underneath, there's a connected platform team that supports the company. We are that platform. Within the platform, our team's focus is on using AI to accelerate productivity across the company, automating routine tasks like knowledge retrieval and code migrations. Our team works across Block's business units to deliver the most impactful tools to developers, and oftentimes working with teams to understand specific needs, and then generalizing those across Block.
We are looking for an enthusiastic and experienced UX Developer to lead the use of AI in improving developer experience and operational efficiency. This important role involves collaborating with AI/ML engineers, product managers, and cross-functional team members to identify and maximize opportunities where AI can improve they way we work. As the bridge between technical teams and partners, you will design new user interfaces and enhancing existing ones, leading the development of AI-driven tools and features from initial concept through to successful launch. You will oversee the end-to-end design process, which includes project management, research proposals, one-pagers, information architecture, mid-fi flows, hi-fi screens, interactive prototypes, detailed UI specs for engineering handoff, and user testing.
You'll report to the Lead Product Manager for Applied AI and work with the engineering team to ensure tight collaboration, allowing rapid development and experimentation of AI solutions, and integrating AI capabilities into internal processes to scale successful features across the organization.
For consideration, please submit a link to your portfolio.
You Have

• At least 8 years of relevant professional experience
• A portfolio of multiple shipped projects on which you were the primary designer
• The ability to establish high-level team goals and connect your work to larger team or company initiatives
• The ability to work in a team and seek feedback to improve your solutions and processes
• Experience working with AI/ML tools and platforms
• An understanding of development processes and how an IDE works
• A willingness to dive into complex topics related to computer programming
• You are an advocate for the customer
• You know when to go deep on a problem and create a comprehensive vision
• You are comfortable conducting your own user research.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$189,000 - $283,600 USD
Zone B:
$179,600 - $269,400 USD
Zone C:
$170,100 - $255,100 USD
Zone D:
$160,700 - $241,100 USD
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.