Senior Manager, Product Design

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Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The opportunityAs a Sr. Manager of Design for core aspects of our navigation, features & advanced capabilities, it will be your responsibility to imagine the future of personal finance, drive new initiatives, set a high standard for excellence across the design organization and collaborate with a multi-disciplinary set of stakeholders and leadership. Additionally, it will be your responsibility to bring cohesion across our product ecosystem by dissolving product boundaries and considering a better way to support day-to-day financial interactions overall. As a manager, you'll also have considerable responsibility to grow and champion your team, connect your area to many others, and mature the design organization at large.
SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent. And that starts with you.
Responsibilities:

• Define the design strategy for some of our key product areas around navigation, membership and advanced financial capabilities - including AI/LLM integrations.
• Collaborate with key partners including Product, Engineering, Business, Marketing & Ops
• Be a critical partner to strategize roadmaps and priorities with your cross-functional lead partners.
• Ensure strong design practices from concept to launch, resulting in high quality, polished launches.
• Model strong communication skills and ability to influence a diverse group of stakeholders.
• Spearhead critical efforts in process, craft and execution on behalf of the Design Leadership team and other Research & Design managers.
• Collaborate directly with the Research & Design Leaders to ensure a coherent single SoFi experience, beyond your primary product areas.
• Mentor, inspire, and grow members of the larger Design Organization.

Qualification and experience

• 10+ yrs experience successfully shipping products and features from start to finish
• 3+ yrs leading teams of designers
• Entrepreneurial mindset and passion for building a business
• Ability to effectively communicate design solutions to engineering, product, marketing, business, and executive leadership
• Expert in best practices in UX, design and information architecture across responsive web, iOS, and Android.
• Experience with current design tools (Figma, Adobe Creative Suite, etc.)
• Project planning, time management, and collaboration skills
• Understanding of how to use data analytics, user testing and research to inform and validate design decisions and focus on constant improvement
• Experience working in an Agile development environment using tools like Jira and Confluence
• A portfolio URL or PDF to submit with application with examples of mobile and responsive web product design

Even Better

• Experience working on personal finance products
• Experience shipping high quality & beloved software applications
• Experience implementing AI/LLMs into genuinely useful product experiences

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.