Senior Manager, Governance

About the Role

We are hiring a Senior Manager, Governance to join Chime’s Legal and Compliance function. You will play a pivotal role in growing Chime’s Compliance Management Program and its adherence to regulatory and internal policies, managing risk, and maintaining a robust governance framework. You will provide leadership and judgment to the Governance Team dedicated to designing, building and executing compliance programs. This role will report to the Senior Director of Governance and Regulatory Response.  

The base salary offered for this role and level of experience will begin at $146,610.00 and up to $207,700.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Lead a governance team and efforts to enhance and maintain a scalable Compliance Management System.
• Implement and maintain change management and documentation best practices, collaborating with Legal, Bank Partnership, other cross functional teams for advising business teams on product and control changes to mitigate regulatory risks and comply with regulations and their changes, including aiding in the development of business operations policies/procedures and ensure implementation of compliance processes with the operations team, as well as other functional and business units.
• Advise first lines of defense roles, including liaising with internal stakeholders through all phases of the process, and continuous enhancement of supporting tools and reporting.
• Oversee an enterprise-wide training program, including content development, training delivery and completion tracking. 
• Partner with the Compliance, Legal, Bank Partnership, Government Affairs, and Risk teams to address emerging trends, regulations and business objectives and advocate for Chime’s regulatory positions in front of regulators and bank partners.
• Provide oversight on all incoming or outgoing bank partners and regulatory inquiries to ensure regulatory expectations are met prior to submission.
• Support the compliance function in defining and achieving departmental initiatives.

To thrive in this role, you have

• Knowledge of laws, regulations, and rules governing consumer financial protection, banking, payment networks, money transmission, scheme rules, and consumer lending.
• Experience with federal regulatory agencies including CFPB, OCC, FFIEC and state regulatory supervision focused on consumer banking, money transmission, payments, and lending.
• Have a proven track record of driving alignment across multiple levels of the organization with diverse perspectives.
• Strong analytical and problem-solving abilities are essential, as compliance professionals often face complex regulatory challenges. They must be able to analyze regulations, assess their impact on the organization, and develop strategies to ensure compliance.
• Demonstrates strong project management skills, including leadership and consensus building while managing against tight deadlines.
• Ability to credibly challenge solutions and ensure timely escalation of issues and concerns as and when appropriate.
• Adaptable in unexpected situations, comfortable dealing with ambiguity and uncertainty.
• Have 6-8+ years of work experience, including: managing influential stakeholder relationships in Financial Services or Fintech companies.
• Working within a high growth Fintech startup is desired.

A little about us

At Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference. 

We created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.

So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small. 

We’re uniting everyday people to unlock their financial progress—will you join us? 

*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.

What we offer

• 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote
• 💻 Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit
• 💰 Competitive salary based on experience
• ✨ 401k match plus great medical, dental, vision, life, and disability benefits
• 🏝 Generous vacation policy and company-wide Take Care of Yourself Days 
• 🫂 1% of your time off to support local community organizations of your choice
• 🧠 Mental health support with therapy and coaching through Modern Health
• 👶 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents
• 👪 Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.
• 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know. 

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. 

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