Senior Lead Infrastructure Engineer - Public Cloud

Job Description
Become a member of a team where you can contribute significantly to shaping the future of a world-renowned and influential company. Among top performers, you can make a direct and meaningful impact.
As a Senior Lead Infrastructure Engineer at JPMorgan Chase within the Cloud Foundational Platforms, you exhibit both depth and breadth of knowledge regarding software, applications, and technical processes across multiple technical disciplines. You also have a specialization in a specific domain within infrastructure engineering to drive programs or initiatives consisting of multiple technologies and applications. You serve in a leadership role by providing technical coaching and advisory for a team of Infrastructure Engineers and are a key influencer in your organization's strategy and success.
Job responsibilities

• Applies deep technical expertise and problem-solving methodologies focused on analyzing complex data and systems, anticipating issues, and finding ways to mitigate risk
• Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
• Manages infrastructure engineering in accordance with business requirements
• Drives results and implements multiple complex programs
• Drives thought leadership within the product line
• Executes work according to compliance standards, risk and security, and business objectives
• Considers upstream/downstream system or technical implications and advises on mitigation actions
• Advises junior engineers and technologists
• Adds to team culture of diversity, equity, inclusion, and respect
• Manages the day-to-day activities of your team and collaborates with colleagues globally to accomplish team objectives. Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and product supportability requirements. Demonstrate a high aptitude for both learning and teaching as product teams are continually releasing new features and products
• Partners with engineering and product teams to ensure remediation/permanent closure of issues and to identify trending issues to drive product improvement. Note: This role involves weekend on-call work and follows a global \"follow-the-sun\" model. The team provides 24/7 support through a distributed team across various time zones.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years of applied experience
• Knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
• Adept in specific infrastructure technology and programming languages (e.g., Scripting, Python, etc.)
• Deep technical knowledge across multiple domains
• Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
• Strong leadership skills and a proven ability to manage and coordinate teams effectively
• Demonstrated drive to continue to develop technical and cross-functional knowledge
• Familiarity with working in a large distributed system across a range of technologies including compute, databases, messaging, observability, and telemetry
• Knowledge of incident, change, and problem management processes
• AWS certification(s)

Preferred qualifications, capabilities, and skills

• Exposure to managing budgets
• Significant programming background in any applicable language
• Kubernetes, Azure, GCP, or Terraform certifications

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.