Senior Machine Learning Engineer

About the Role

In this role, you’ll join the Data Science and Machine Learning (DSML) team responsible for developing innovative AI solutions in the fintech industry. Your contributions will have a significant impact on various customer touch points such as account access, identity verification, transactions, chatbots, ticket resolution, personalization etc. The ideal candidate will demonstrate proficiency in data analysis, machine learning, and software engineering, while also possessing the ability to effectively collaborate with partners who have diverse skill sets. You will focus on building and deploying real-time and batch ML models and systems helping Chime to navigate the ever-evolving landscape of the fintech industry.

The base salary offered for this role and level of experience will begin at $176,490.00 and up to $245,100.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Design, develop, and implement state-of-the-art AI/ML systems to solve various business problems.
• Analyze large structured & unstructured datasets to extract important insights and identify opportunities for AI/ML solutions.
• Proactively build advanced AI/ML techniques that can drive broad impact across multiple domains, improving overall efficiency and effectiveness.
• Communicate complex technical concepts and findings to non-technical partners effectively.
• Proactively seek internal tooling and standardization opportunities to reduce ML model development time and improve end-to-end modeling experience.
• Actively engage with the data community at Chime by sharing knowledge, suggesting process improvements, and promoting technical standards.

To thrive in this role, you have

• Have 4+ years of industry experience developing AI/ML solutions from inception to business impact.
• Experience in working with advanced AI/ML techniques such as LLMs, embeddings, Graph Neural Networks (GNNs) etc
• Demonstrated expertise in developing and deploying advanced machine learning and deep learning model frameworks
• Strong programming skills (Python preferred) to enhance our ML infrastructure for model development, evaluation, and deployment at scale.
• Advanced data wrangling skills to create features and derive insights from many disparate data sources.
• Proficient in using various ML/DL toolkits, such as Huggingface, PyTorch, TensorFlow, Scikit-learn, SparkML etc.
• Familiarity with MLOps practices and experience working with cloud services like Sagemaker, Airflow, Snowflake, Spark, Redis, Kafka, etc.
• Strong passion for collaboration and effective communication with both technical and non-technical partners.

A little about us

At Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference.

We created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.

So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small.

We’re uniting everyday people to unlock their financial progress—will you join us?

*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.

What we offer

• 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote
• 💻 Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit
• 💰 Competitive salary based on experience
• ✨ 401k match plus great medical, dental, vision, life, and disability benefits
• 🏝 Generous vacation policy and company-wide Take Care of Yourself Days
• 🫂 1% of your time off to support local community organizations of your choice
• 🧠 Mental health support with therapy and coaching through Modern Health
• 👶 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents
• 👪 Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.
• 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

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