Senior Data Operations Manager

About the role:

The Senior Data Operations Manager at Samsara will drive GTM team success by spearheading market mapping projects and implementing effective data hygiene practices. This role requires close partnership with Data Science, Analytics, IT, Sales, and Marketing to guarantee a valuable and user-friendly Salesforce database that supports Samsara's rapid growth and expansion goals.

This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will: 

• Complete large scale data sourcing, enrichment, and validation projects using a variety of tools and creative techniques to expand the capture of Samsara’s global TAM
  (total addressable market) within the CRM.
• Take charge of improving and maintaining our CRM's account hierarchy, industry standardization, and duplicate management processes. This includes managing the source of truth designation, related technology and data vendors, and executing data updates to maintain clean CRM data.
• Run analysis on the health of the CRM, changes over time, and identify areas for further improvement and automation.
• Stay informed on industry best practices, data vendors and technology to champion advancements in CRM data quality and usability at Samsara. Leverage your experience and knowledge to establish yourself as a thought leader in enhancing CRM data for Sales and Marketing use.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 8+ years of hands-on experience in Sales Operations, Revenue Operations, Marketing Operations or Database Management at a B2B SaaS tech company. 
• Exhibit a strong bias for action, driven by execution and progress, while maintaining a strategic, long-term perspective.
• Advanced expertise in Salesforce, including advanced report building, data management, and ensuring data integrity through efficient loading and hygiene practices.
• Experience leveraging multiple data enrichment sources (ZoomInfo, Dun & Bradstreet, Leadspace, Lusha, Clay, Apollo, etc.) and data management tools (Cloudingo, Validity, GConnector, etc.).
• Passionate about leveraging technology to drive innovation and efficiency.
• Highly organized with exceptional attention to detail.
• Ability to evaluate and prioritize initiatives based upon context and expected ROI.
• Strong written and verbal communication skills and great collaborator with cross-functional teams.

An ideal candidate also has:

• Tackled and solved CRM account hierarchy and duplicate management at scale for B2B organizations previously.
• Proficiency with SQL and writing scripts to pull and process data at scale. Experience with Databricks is a plus.
• Completed global market mapping initiatives prior inclusive of public and private sector entities.