Senior Partner Engineer, Developer Platform

Posted 14 Hours Ago
Be an Early Applicant
Remote
164K-230K Annually
5-7 Years Experience
Information Technology • Mobile • News + Entertainment • Social Media
The Role
The Senior Customer Solutions Engineer will be responsible for onboarding new clients, providing ongoing technical support, and collaborating with product and engineering teams to drive product improvements.
Summary Generated by Built In

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 82M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.

We are looking for an experienced Senior Partner Engineer to join the Devvit team. You will be joining this new developer platform in its early stages, and be the technical champion for excellence in developer experience, fostering strong relationships with our partners and enabling their success. You will also collaborate closely with product and engineering teams, helping shape their strategy and roadmap ensuring that we build excellence in developer experience based on learnings from our community at large. You will be responsible for technical partnerships with game studios, providing ongoing technical support, and ensuring that our product and engineering teams learn from their experience. You will also be responsible for technical evangelism of this new platform, ensuring that new developers are empowered to start building on Devvit with lowest possible friction, through speaking at industry events, webinars, creating documentation and sample code.

Responsibilities:

  • Independently troubleshoot and drive resolution of partner issues 
  • Independently identify, document and present opportunities for improvement on our developer platform, helping engineering and product teams to build towards developer expectations
  • Use Jira to record, track progress and escalate application issues
  • Collaborate with sales, engineering, marketing and product teams to identify and prioritize product improvements based on partner feedback
  • Assist developers in understanding how to appropriately use our platform
  • Build strong relationships with C-level decision makers in our partner network
  • Assist with various application testing activities and internal projects as needed
  • Build documentation, sample applications and educational materials for our partner network
  • Build external-facing support systems and processes that allow our developer platform to scale

Qualifications:

  • 5+ years of experience in a customer/client-facing role such as Customer Solutions Engineer, Technical Support Engineer, or Sales Engineer
  • Proficient in one or more programming language such as JavaScript or Python
  • Excellent problem solving and troubleshooting fundamentals
  • Excellent communication skills, both written and verbal.
  • Passion for superior developer experience
  • Prior experience working with public APIs or SDKs 
  • Proficient with writing database queries and data analysis

Benefits:

  • Comprehensive Health benefits
  • 401k Matching
  • Workspace benefits for your home office
  • Personal & Professional development funds
  • Family Planning Support
  • Flexible Vacation (please use them!) & Reddit Global Days Off
  • 4+ months paid Parental Leave
  • Paid Volunteer time off

#LI-Remote #LI-CK2

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is:

$164,200$229,900 USD

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Top Skills

JavaScript
Python
The Company
San Francisco, CA
1,900 Employees
Hybrid Workplace
Year Founded: 2005

What We Do

Reddit is a community of millions of users engaging in the creation of content and the sharing of conversation across tens of thousands of topics. Our mission is to bring community, belonging, and empowerment to everyone in the world.

Why Work With Us

At Reddit, you’ll help build something that encourages millions around the world to think more, do more, learn more, feel more– and maybe even laugh more.

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