We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
Senior Services Consultant
We're Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms. We believe that every company can unlock its full execution capacity - and for that, we need you to join us as a Senior Services Consultant.
The Team
Celonis Services is a strategic services organisation that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.
The Role:
As a Senior Services Consultant, you will be part of our agile project teams who accelerate our customers’ digital transformation and drive Celonis’ international expansion. To generate high-value use cases, you will work closely with our customers. You will perform data transformations, develop analyses and derive business cases. You will develop data-driven process insights and actions. You will implement the newest features and functionalities of the Celonis software, such as Process Automation, Task Mining and Machine Learning.
The work you'll do:
Discover
- Be a key player in our agile Celonis implementation project teams, delivering optimal solutions that meet customer needs and solve pain points.
- Design creative analyses and execution apps with a focus on incorporating Machine Learning algorithms and Task Mining to increase process transparency.
- Leverage Celonis technology to uncover process inefficiencies and understand root causes through close collaboration with customers.
Enhance
- Facilitate value creation workshops and align measures to improve process inefficiencies
- Quantify the business and financial potential and present insights to management
- Implement Celonis’ Process Automation technology to streamline customer processes, increase value, and enhance process conformance rates.
Monitor
- Implement KPIs to measure customer success and enable continuous process improvement.
- Ensure customer enablement to continuously improve processes
- Set the foundations of the long-term customer success journey
About You
- You live for customer value, have a passion for driving the Celonis Process Mining Technology forward and a visionary mindset.
- You have a growth mindset and strive for a job that encourages you to continuously expand your knowledge and think creatively.
The qualifications you need:
- 4-7 years working experience in IT-Consulting, Management Consulting, Process Improvement or a similar area
- Proficiency with SQL or other programming languages (Python, R, Matlab...) and a strong interest in Big Data, Data Mining, and Process Mining
- Excellent analytical skills, well organised and known for being a quick learner
- Strong communication skills and enjoy interacting with various customers to understand and interpret business processes
- Successfully completed your studies in Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program
Visa sponsorship is not offered for this role.
The base salary range below is for the role in the specified location, based on a Full Time Schedule.
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
The base salary range below is for the role in California, based on a Full Time Schedule.
$120,000—$154,000 USD
What Celonis Can Offer You:
- The unique opportunity to work with industry-leading process mining technology
- Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
- Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
- Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
- A global and growing team of Celonauts from diverse backgrounds to learn from and work with
- An open-minded culture with innovative, autonomous teams
- Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
- A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future
About Us:
Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Data Privacy, Equal Opportunity, and Accessibility Information
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Statements on Data Privacy, Equal Opportunity and Accessibility.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Top Skills
Celonis Palo Alto, California, USA Office
Celonis Palo Alto Hub Office
Our Palo Alto office at 3101 Park Blvd is nestled in the heart of Silicon Valley. Surrounded by tech innovators, the area is a hub for creativity and entrepreneurship, offering a mix of tree-lined streets, vibrant cafés, and a strong connection to Stanford University.
Celonis San Francisco, California, USA Office
Celonis San Francisco Office Office
Our office is located blocks from the South Beach Harbor, Oracle Park, and the San Francisco MOMA.
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