Senior Business Operations Specialist

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Your day at NTT DATA

Responsible for reporting and inter-departmental initiatives for Construction Execution including team performance and ensures team accountabilities are being met. The Sr. Business Operations Specialist ensures the regional rhythm of business is supported, and partners across their region and globally to support continuous improvement in support of predictable construction delivery.

What you'll be doing

ESSENTIAL DUTIES & RESPONSIBILITIES

• Compilation of data for reporting/communications/KPIs

• Board level reporting

• Documentation and facilitation of critical meetings

• Regional OKR tracking and support

• Regional Investment Committee reporting

• Global Reporting compilation on behalf of region

• Support cross-org projects and initiatives to meet the changing business environment and manage complex business needs.

• Work with leaders to define and operationalize improvements to the team’s communication strategy inclusive of SharePoint design and administration, new communication mediums, deck templates, and more.

• Serve as key internal GID partner cross-regionally. Work with counterparts to strengthen global alignment on processes, priorities, and support. Support regional execution while driving toward globally standardized outputs and products.

• Partner closely with stakeholders across the team, along with talent acquisition and recruiting, to manage people and non-people targets.

• Streamline business processes across the business unit, optimizing quality, efficiency, and effective resource management. This includes the development of business processes and tools to continuously improve organizational efficiency. Align globally to ensure best practices are shared and utilized.

• Drive team data strategy. Partner to implement systems and tools ensuring ongoing data completeness and integrity. Create and manage on-going review cadence for key team metrics.

• Communicate changes in procedures to the wider organization

• Identify constraints, concerns, and present proposed solutions to mitigate to the stakeholders

• Identify and perform ad-hoc analysis, as needed to support decisions and project delivery.

KNOWLEDGE, SKILLS & ABILITIES

• Ability to gain consensus and manage a multi-national team and stakeholders from a position of influence. Knowledge of global operations and processes a plus.

• Must be very organized, analytical, and structured – strong governance-orientation to ensure processes are followed and decisions are made at the appropriate level.

• Understanding of Project Management, Planning, Construction Management, and Data Centers.

• Ability to demonstrate strong capability and expertise in Excel, PowerPoint, and SharePoint.

• Strong executive presence – able to convey complex and technical concepts to a non-construction audience.

• Able to work in a team environment with possibly many different agendas. Even tempered and able to work through conflict with others

• Flexible and willing to consider others’ ideas

• Manages stress and/or fast pace effectively.

• Excellent communication and problem-solving skills.

#GlobalDataCentersCareers #LI-PD1

EDUCATION & EXPERIENCE

• >10-15 years working in a corporate or large matrix organization environment with global experience.

• Background, experience, and education in Construction Management, Data Centers, PMP/PgMP, is a plus.

• BA or BS required. MBA or Degree in Construction Management is a plus.

PHYSICAL REQUIREMENTS

• Combination of sitting, walking, standing, and bending.

• Able to hear and speak into a telephone.

• Close visual work on a computer.

• Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.

• Able to lift and carry up to 20 lbs.

WORK CONDITIONS & OTHER REQUIREMENTS

• Perform work from a remote location with stable internet connection.

• Perform work during typical US business hours and time zones with occasional flexibility.

This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $119,174 - $190,000.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Workplace type:

Remote Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.