Senior Business Analyst, Global Strategic Partners

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Remote
58K-111K Annually
7+ Years Experience
Artificial Intelligence • Cloud • Productivity • Software
AI meets trusted communications
The Role

Say hello to possibilities.
It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.
RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.
This is where you and your skills come in. We're currently looking for: a Senior Business Analyst. The Senior Business Analyst, Sales Operations for Global Strategic Partners , will be a key contributor in helping build a global channel program with system integrators to drive sales growth within our Enterprise and Public Sector segment(s). This role requires strong partnership across Sales, Marketing, IT, and other cross-functional teams to develop and deliver new routes to market. You should have a proven ability to execute both strategically and tactically, and someone who is excited to do what it takes to make the company successful.
Job Duties:

  • Aid in the research, identification, and acquisition of new strategic partners and large tier 1 customers.
  • Provide executive communications and updates on partner contributions to key verticals
  • Work with reporting lead to drive weekly cadence of lead/pipe gen/deal progression, and reporting & analytics on key KPIs
  • Help maintain partner agreements and own the calculations for partner payout(s)
  • Identify areas for opportunity, analyze data, and deliver actionable insights to drive growth.
  • Drive operational efficiency in systems, processes, and tools, including Salesforce.com and Tableau


Desired Qualifications

  • 5-10 years of equivalent experience in Sales Operations and Finance, supporting direct, indirect/overlay, or channel sales
  • Comfortable working in matrixed organizations and advocating for the business unit
  • Strong organizational development, communication, and leadership skills
  • In depth understanding and hands-on experience with sales processes, SFDC and QTC
  • Familiar with a variety of routes to market (inside, field, channel, and strategic alliance) and segments in multiple geographies (North America, EMEA, APJ)
  • Strong problem-solving skills with ability to analyze data, determine insights and develop programs to drive productivity and efficiencies
  • Advanced time management skills including ability to handle multiple projects with aggressive deadlines
  • Flexibility, with the ability to adjust as needed, with a sense of urgency and a passion for new ideas.
  • SaaS, Telephony or High-Tech experience preferred
  • Experience working with system integrators and or consulting agencies a plus
  • Bachelor's degree or equivalent military and/or work experience


RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are hired in Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $58,000 and $110,500 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.
This role has an application deadline of 9/17/2024 . Please apply prior to the deadline to be considered for the role.

The Company
Belmont , CA
7,000 Employees
Hybrid Workplace
Year Founded: 2003

Why Work With Us

At RingCentral, our biggest strength is that we are not all the same. We value taking steps that consistently drive positive change and create a safe space where our employees can fully experience belonging, growth and understanding. Our employee-led Employees Resource Groups (ERGs) embody our inclusive, collaborative and people-first culture.

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