Say hello to opportunities.
It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.
RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.
As a founding member of the G2K/F1K Go-To-Market team, the Partnership Lead for G2K/F1K Multi-Sided Partners will play a pivotal role in identifying and integrating complementary technology solutions with RingCentral's core offerings. This role requires a deep understanding of the UCaaS and CCaaS market, emerging communication trends, and partnership ecosystems. The ideal candidate will leverage market data to develop strong perspectives on potential technology partners and deliver strategic recommendations for integrating multi-sided partner (MSP) solutions to address large enterprise needs.
Key Responsibilities
Strategic Partner Identification
- Identify multi-sided partners (MSPs) : Recognize partners with unique technology solutions that fill gaps where RingCentral can make a significant impact.
- Leverage market data : Utilize data to form a strong viewpoint on potential partners, their competitors, and prioritization of partnerships in specific verticals or segments.
- Understand market trends : Stay informed about the UCaaS and CCaaS market, as well as emerging trends in communications and technology.
Solution Integration and Value Proposition
- Deliver integration recommendations : Advise on how MSP solutions can integrate with RingCentral's product suite to address large enterprise needs.
- Focus on customer value : Emphasize how joint solutions can reduce costs through simplified and automated workflows or drive incremental revenue.
- Translate solutions into value propositions : Collaborate with the Large Enterprise Vertical Product Marketing team to articulate the user value propositions of MSP solutions.
Collaboration and Communication
- Engage with internal teams : Keep G2K/F1K Solution Engineering and Product Teams informed of key workstreams and outline required support to drive recommendations into outcomes.
- Build relationships : Establish and maintain strong relationships with key executives and contacts at MSPs.
- Cross-functional collaboration : Work closely with Product Marketing, Product Management, and Solutions Engineering teams to ensure alignment and successful execution of partnership strategies.
Role Qualifications
- Prior experience : Demonstrated experience working with Multi-Sided Partners (MSPs) in the UCaaS industry, identifying and building relationships with MSPs.
- UCaaS industry experience : Experience working at a leading UCaaS company is highly preferred.
Skills and Competencies
- Emerging technology fluency : Familiarity with trends such as 5G, POTS in a Box, AR/VR, and edge computing.
- Critical thinking and articulation : Strong analytical skills with the ability to clearly articulate complex concepts and strategies.
- Cross-functional agility : Proven ability to work effectively across various teams and functions.
- Engineering background : A strong engineering background with the ability to simplify and explain deep technology concepts.
- Research proficiency : Experience with research tools and vendors to gather and analyze market data.
Personal Attributes
- Innovative and strategic thinker : Ability to think outside the box and develop creative solutions.
- Proactive and self-motivated : Initiative to drive projects forward with minimal supervision.
- Customer-focused : Deep commitment to delivering value and impactful solutions to customers.
What we offer:
- Comprehensive medical, dental, vision, disability, life insurance
- Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
- 401K match and ESPP
- Paid time off and paid sick leave
- Wellness programs including 1:1 coaching and meditation guidance
- Paid parental and pregnancy leave and new parent gift boxes
- Family-forming benefits (IVF, Preservation, Adoption etc.)
- Emergency backup care (Child/Adult/Pets)
- Pet insurance and Pet Telehealth
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Free legal services that provide legal advice, document creation and estate planning
- Employee bonus referral program
- Student loan refinancing assistance
- Employee perks and discounts program
RingCentral's Sales team builds, grows and nurtures relationships-from small businesses to global enterprises. That's why we're the largest and fastest-growing pure-play provider in our space. RingCentral has become the leading global cloud-based communications provider because we're not just selling solutions; we're changing the nature of communications. This is an opportunity to lead a massive change in the way teams and organizations collaborate.
RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.
If you are hired in Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $252,000 and $468,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.
Why Work With Us
At RingCentral, our biggest strength is that we are not all the same. We value taking steps that consistently drive positive change and create a safe space where our employees can fully experience belonging, growth and understanding. Our employee-led Employees Resource Groups (ERGs) embody our inclusive, collaborative and people-first culture.
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