We are united in our mission to make a positive impact on healthcare. Join Us!
- South Florida Business Journal, Best Places to Work 2024
- Inc. 5000 Fastest-Growing Private Companies in America 2024
- 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
- 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
- 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)
Who we are:
We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.
ModMed is hiring a driven Revenue Operations Consultant to join our positive, passionate, and high-performing Revenue Operations team focused on supporting the sales organization's systems and process needs, primarily focusing on the CPQ (Configure, Price, Quote) quoting tool. The ideal candidate will be adept at prioritizing tasks, gathering requirements, conducting User Acceptance Testing (UAT), and communicating effectively about new products, enhancements, and processes. In this role, you will execute ad hoc tasks, reconcile accounts to address billing errors, and collaborate with the finance team to ensure accurate bookings for the Executive Leadership Team (ELT) and Board reporting. This an exciting opportunity to work in a high-impact role within a fast-paced Healthcare IT company that is truly Modernizing Medicine!
Your Role:
- Support the sales organization with its systems and process needs, focusing primarily on the CPQ quoting tool.
- Prioritize tasks and manage requirements gathering, UAT, and communication for new products, enhancements, and processes.
- Provide training and support to sales teams on CPQ and other related tools.
- Handle ad hoc orders when customers request to provision licenses on their contracts.
- Ensure timely and accurate order processing and fulfillment.
- Reconcile accounts in CPQ when billing errors occur to ensure accurate revenue reporting.
- Investigate and resolve discrepancies in billing and account management.
- Partner with finance to ensure accurate booking for ELT and Board reporting.
- Collaborate with finance to maintain alignment on revenue recognition and reporting standards.
- Ensure data integrity and cleanliness within the system.
- Implement and maintain data quality standards and best practices.
- Identify opportunities for process improvements and system enhancements.
- Lead initiatives to enhance operational efficiency and effectiveness.
Skills & Requirements:
- Bachelor’s Degree preferred.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Attention to detail and commitment to data accuracy.
- Ability to adapt to a fast-paced and changing environment.
- Excellent problem-solving skills.
- Strong organizational and prioritization abilities
- Experience with Salesforce or similar CRM platforms (Preferred)
- Strong proficiency with CPQ tools and other sales systems (Preferred)
#LI-REMOTE #LI-SF1
ModMed Benefits Highlight:
At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits, including:
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
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