At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.
In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study.
The Revenue Cycle Manager will be a motivated, data-driven individual who will lead our dedicated and high-performing Revenue Cycle function. The Revenue Cycle Manager directs all functions of the organization’s billing and revenue cycle to maximize cash flow while maintaining and improving internal and external customer relations. You will be responsible for leading the overall strategy and optimization of the Revenue Cycle for Carrum Health Inc. This includes all billing and revenue operations, related systems, policies & procedures, collections, and provider experience. The Revenue Cycle Manager reports directly to the VP of Finance.
This is a full time position, the salary range for this role is $80,000 - $100,000 depending on level of experience and geographic location. While this role can be fully remote, there is a preference for candidates able for hybrid working 1-3 days on-site at our downtown San Francisco office.
You’re excited about this opportunity because you will...
- Manage and oversee all aspects of the cash conversion cycle. This includes managing timely, efficient, and accurate invoicing, high-quality accounts receivable, and collections
- Perform and oversee all aspects of Revenue Recognition and monthly close
- Develops and implements Revenue Cycle Management initiatives, strategic goals, and key performance indicators consistent with the organizational vision
- Coaching and bringing out the best in our team members and ensuring that they develop as professionals
- Being adept at mapping out new processes, and improving existing ones
- Leads change management to implement new and best practice
- Strategy alignment and execution in a manner that emphasizes communication, transparency of progress, and accountability with organizational goals
We’re excited about you because…
- Medical Billing or Revenue Cycle Management in a TPA setting: 5+ years (Required)
- Supervisory: 2-3+ years (Required)
- General accounting knowledge (Preferred)
- Bachelor's degree in a related area or four years of equivalent experience.
- Experience in areas that include medical billing, healthcare compliance, provider coding, regulatory operations, revenue cycle management
- Experience with billing and claims adjudication systems and software
- Knowledge of Netsuite is preferred.
- Knowledge in managed care requirements as they relate to reimbursement knowledge of US Commercial, Medicare, Medicaid and third-party payer reimbursement preferred.
- Strong leadership and interpersonal skills
- Ability to communicate concisely
- Strong project management skills with the ability to organize, manage multiple priorities, meet deadlines, and delegate assignments efficiently.
- Able to handle highly sensitive, confidential, and non-routine information.
- Experience working in high-growth environments.
- Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate levels of intervention, and develop and apply effective solutions.
- Collaboration skills to work effectively across the company on new metrics, standardization of reporting/data and project management processes.
- Preferred: ability to work onsite in San Francisco 1 to 3 days a week (Downtown office)
- Entrepreneurial and resourceful — As an early member of a startup, we need people who can find creative ways to make a big impact quickly and without much direction.
- Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment.
- Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results.
Why you’ll love working with us...
- We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future.
- We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine.
- We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same.
- We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person.
- We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities.
- You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways.
Other benefits:
- Stock option plan
- Flexible schedules and remote work
- Chicago and San Francisco offices available
- Self-managed vacation days, within reason
- Paid parental leave
- Health, vision, and dental insurance
- 401K retirement plan
About Carrum
We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact.
Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.
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