Program Manager, Customer Success Enablement

Description

WHO WE ARE

Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security.

THE OPPORTUNITY

The enablement organization is seeking a Program Manager to support the rapid growth of our Customer Success organization. This role will assist with the management, planning, execution, and operationalization of core enablement content and programs. Partnering with the broader customer success, sales and sales enablement teams, the program manager will help plan and execute impactful programs for developing the sales and technical sales teams and helping transform and uplevel the content and programs that support all training at Cyera. A successful Program Manager will scale and improve programs as well as support new programs from conception to adoption. Success is measured by the overall business impact of these programs and cross-functional collaboration.

RESPONSIBILITIES:

• Work with the Enablement team to develop, execute, and optimize the all training content and programs
• Assist the tracking and management of content creation and use with sales and marketing teams
• Gather and relay feedback to continuously iterate on all programs
• Assist in maintaining enablement tools to ensure they are easily accessible and provide the capabilities sellers need.
• Develop and oversee project plans, ensuring all aspects of complex initiatives are properly scoped, resourced, and executed according to schedule and budget constraints.
• Monitor and report on program progress, creating comprehensive updates for leadership and stakeholders that highlight key metrics, milestones, risks, and mitigation strategies.
• Implement and maintain program governance structures, including establishing clear decision-making processes, roles and responsibilities, and change management protocols.
• Identify and mitigate risks and issues that could impact program success, proactively developing contingency plans and leading problem-solving efforts when challenges arise.
• Ensure alignment between program objectives and overall organizational strategy, continuously assessing and adjusting program direction to maximize business value and support long-term goals.

Requirements

REQUIRED QUALIFICATIONS:

• Bachelor’s degree
• 5+ years experience in a high-performance organization in sales, enablement, or learning and development
• A strong understanding of Enterprise sales, including developing content, tools, and training from the ground up
• Experience with content management and learning management systems, ideally in an Enterprise first selling motion
• Able to build internal relationships with sales and marketing
• Excellent communication skills
• Ability to work with ambiguity in an unstructured, high growth and fast-paced environment

COMPENSATION INFORMATION: 

In addition to a standard benefits and equity package, we offer a generous salary. Final compensation will vary based on seniority and relevance of experience, location, and position requirements.

This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors.​

BENEFITS - Why Cyera? 

• Ability to work remotely, with office setup reimbursement
• Competitive salary
• Unlimited PTO
• Paid holidays and sick time
• Health, vision, and dental insurance
• Life, short and long-term disability insurance

Location Requirements

The preferred location for this role is Dallas, TX