Production Studio Manager

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Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role
SoFi's is looking for an experienced production studio manager to help manage and grow our in-house production studio, support our post production staff, and manage projects for our internal production team. Approximately 65% of your time will be spent managing production studio scheduling, resources, technical and equipment needs, and 35% will be spent on actively managing projects. This position requires that you be available to work in our edit studio within our SF Headquarters office on a regular basis.
This role requires working knowledge of equipment, technical and software requirements needed in order for a production studio to run smoothly. It also requires that you have demonstrable experience with project management, video, audio production and post production processes. You also feel comfortable supporting our production team by doing light studio work, like prepping drives or offloading footage.
As manager of our production studio, this role will include:

• Coordination of our production studio's scheduling
• Helping to evaluate and build scalable hardware, software solutions to fulfill current requirements and future opportunities
• Help manage studio operations, equipment, and technology, ensuring everything is in optimal condition for productions.
• Management and archive of production materials and agreements
• Source, manage and maintain freelance resources
• Working collaboratively with our cross functional partners and other departments to plan and prioritize marketing and advertising projects, and produce materials with our talented production team.
• Manage technical upkeep of our in-house press rooms for C-level press opportunities
• Ensure all content meets the organization's standards for quality and compliance with legal and regulatory guidelines.

Types of production projects include:

• Live action and animated broadcast TV and video
• Social media content
• Webinars
• C-Level PR Comms, Live Press hits, corporate videos
• Still photography
• In-app and UI animations
• Visual Effects
• Voice over recording
• Audio mixing and layback
• Digital content for SoFI Stadium and SoFi Center
• Integrated campaigns (web, email, digital media)

This role reports to our Senior Director of Creative Operations. As part of our internal creative studio and brand strategy teams, you'll be involved in influential and exciting creative campaigns, work with an incredibly supportive team, and produce materials that help our members get their money right.
What you'll do:

• Help to develop and manage start to finish production processes within our production studio
• Experience working with C-level staff
• Lead and handle communications and workflows, ensuring effective exchange of information and accurate asset delivery
• Navigate simultaneous project requests, prioritize resources appropriately, and help find a solution for associated challenges
• Evaluate projects and anticipate risks that may arise, develop solutions, and manage stakeholders expectations accordingly
• Source, manage and negotiate with outside production vendors, and act as the supply relationship owner (SRO's) per our legal team's requirements
• Source and manage a stable of freelance and contractor partners in order to scale up, or provide specialized services based on project requirements
• Develop and maintain project schedules, workflows, and house projections within our project management software
• Manage projects from request through to delivery, including scheduling, and gaining approvals from all stakeholders including our legal and compliance teams
• Oversee daily production studio process, ensuring all partners are informed and part of process
• Catalog, monitor and maintain our production studio hardware and software

What you'll need:

• 3+ years of working experience acting as a production studio manager or producer with equivalent experience.
• Confidence keeping digital paperwork up to date
• Confidence with learning and navigating corporate software platforms for resource onboarding and management and IT support
• Demonstrable expertise in video/TV creation and production processes
• Experience producing multiple types of creative assets in various formats
• Production hardware and software savvy
• You have an established network of high quality creative, production, photography and freelance agency partners
• Experience handling multiple vendor relationships
• Demonstrate deep familiarity with project planning, effective resource management and solid production decisions, and their effect on both creative output and your cross functional partner's requirements
• Excel at managing expectations and are able to identify and articulate alternative solutions when changes arise
• Ability to work comfortably in a very fast-paced, nimble environment
• Ability to be flexible with change, and work with people possessing widely diverse working and communication styles
• Highly organized with a keen eye for detail
• Excellent time and prioritization skills
• Understanding of creative studio processes, with creative advertising agency experience
• Skilled in asset management

Nice to have:

• Experience in Fintech or Financial industry is a plus
• Both production company and advertising agency experience is preferred
• Proficiency in Workfront (and other project management tools) is a plus
• Working knowledge of Adobe Cloud Service software and other post production software a plus

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.