About Decagon:
Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.
We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.
About the Role:
Decagon is looking to hire a Product Manager to help shape the future of our AI-driven platform and drive the development of innovative products that our customers love. As a key member of the product team, you will work cross-functionally with engineering, design, and leadership to define product strategies, prioritize initiatives, and execute on the roadmap. You will own the product lifecycle end-to-end and play a pivotal role in delivering value to our customers.
You may be a good fit if you:
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3+ years of Product Management experience in fast-paced AI, SaaS, or startup environments
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Track record of successful product launches from concept to completion
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Strong ability to gather and analyze customer insights for product decisions
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Excellence in cross-functional collaboration with engineering, design, and GTM teams
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Skilled at balancing competing priorities and strategic planning
Even better if you:
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Direct experience with AI/ML product development
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Strong data analysis skills for measuring and improving product performance
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Experience growing products in early-stage startup environments
Benefits:
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Medical, dental, and vision benefits
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Take what you need vacation policy
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Daily lunches, dinners and snacks in the office to keep you at your best
Top Skills
Decagon San Francisco, California, USA Office
2261 Market St, 5378, San Francisco, California, United States, 94114
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