Product Manager - Thrive

EMPOWER OVERVIEW

Empower is shaking up an outdated financial system by providing real opportunity for our customers: the opportunity to get the cash they need, to access fair credit, and to change their financial story. Today, we’re helping millions of people find financial security through machine learning models that evaluate creditworthiness using a more inclusive lens and mobile-first products: Cash Advance, Thrive line of credit, and Petal credit cards. Tomorrow? Creating even more financial paths for our customers (and their wallets) to succeed.

This year, Empower ranked #65 on Inc. 5000’s Fastest-Growing Private Companies list — our third year in a row cracking the top 100 — and was named by Forbes as one of the 25 Next Billion-Dollar Startups for 2024. Empower was also featured by Forbes on America’s Best Startup Employers list in 2023, and our Thrive line of credit product was named by Fast Company as one of 2022’s Next Big Things in Tech.

Empower is backed by Sequoia Capital, Blisce, and Icon Ventures. Ready to grow your impact and accelerate your career? Take a look at our open roles — we can’t wait to meet you.

THE EMPOWER WAY

Great Expectations: We come up with bold, audacious goals for ourselves and go all out for impact

Owner Mindset: We give every employee latitude to act independently, make smart choices, and move the business forward

Spirited Debate: We love skeptics and seek counter opinions to challenge our personal assumptions and expand our view

Customer Obsession: We listen to understand, empathize, and create a memorable, rewarding experience for our community

Inclusive Collaboration: We believe diverse teams make the best decisions, and we strive to give diverse voices a seat at the table

No Jerks Allowed: We value our relationships and take the time to build trust and connection and communicate respectfully

WHAT EMPOWER OFFERS

Competitive salary

Generous equity package

Full healthcare benefits

Technology expense reimbursement

Virtual first environment

JOB DESCRIPTION

We’re looking for extraordinary people to help lead product development as Empower continues to scale. Our product leaders are customer-centric, collaborate intensely with other key disciplines, and make decisions with an eye towards Empower’s business. Successful product managers are ambitious and resourceful -- willing to do whatever it takes to deliver value to our customers.

The PM in this role will support our Thrive line of credit product as we continue to enhance the value proposition for our current and prospective customers. The role requires an aptitude for data analysis, comfort in driving independent execution on a range of quality of life projects, and an appetite for driving financial services innovation as we explore new ways to deliver on our company’s mission.

Empower product managers are experts in cross-functional partnership, constantly engaging colleagues in Operations, Marketing, Finance, Compliance, Support, and other Product areas in order to deliver on their goals and maximize impact. If you’re looking for a role where you can have massive impact and a wide scope, you’ll find this role compelling, challenging, and rewarding.

Travel for company offsites is expected at a minimum 2 times a year.

QUALIFICATIONS

• We are looking for product managers and product leaders with varying levels of experience (minimum of 3+ years work experience in product management or management consulting/investment banking)

• A strong analytical skillset, evidenced by proficiency in SQL (or equivalent programming experience), or a demonstrated comfort in independently analysing ambiguous data across data sets to draw actionable conclusions

• Strong customer empathy and experience shaping product direction and execution based on customer needs

• A get-it-done mindset; you’re resourceful and happy to be hands on and in the weeds

• Experience delivering complex, cross-functional product initiatives 

• Strong strategic thinking, problem solving, and logical structuring abilities

• Comfort with ambiguity; the ability to independently lay out and test clear hypotheses, and solve problems without well-defined direction

• Excellent verbal and written communication skills

At Empower, we hire for people that push themselves to understand others and seek out ways to challenge their personal assumptions. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first. We are committed to building a diverse, inclusive, and equitable workspace where everyone (regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics) feels like they belong. Even if your experience doesn’t exactly match up to our job description, you should feel empowered to apply regardless!