Principal Product Manager (Remote)

At Mattermost, we build the #1 collaborative workflow solution for defense, intelligence, security, and critical infrastructure organizations. Trusted by governments, financial institutions, and technology companies, our platform enables secure, efficient operations for the world’s most critical teams.

We’re dedicated to empowering organizations to operate with confidence, reducing risks, and accelerating productivity. Guided by our core values of Customer Obsession, Earn Trust, Self Awareness, Ownership and High Impact, we collaborate closely with our customers to deliver solutions that meet complex needs and drive success.

To learn more, visit www.mattermost.com

Principal Product Manager

Intelligent Mission Environment - Collaborative Workflow

Reports to: VP of Product and Program Management

At Mattermost, we are building the #1 collaborative workflow solution tailored for defense, intelligence, security, and critical infrastructure organizations. We are a profitable, growing, venture-backed company serving some of the world's most important organizations including USAF Air Mobility Command, allied cybersecurity centers, global technology companies, and vital financial institutions. Our innovative Intelligent Mission Environment platform empowers these sectors to operate with cutting-edge efficiency and security. We seek a visionary Principal Product Manager to work closely with our co-founders, engineering leaders and key customers to shape the future of our products and drive fast, precise execution and iteration to meet customer needs and accelerate success.

Key Responsibilities:

• Strategic Vision: Contribute to the strategic vision for our Intelligent Mission Environment in partnership with co-founders, key customers, and the product, design, and engineering teams. Collaborate closely with marketing and sales to ensure alignment and cohesive execution.
• Domain Expertise: Develop expertise in domains such as DoD, Mission Operations, critical infrastructure, JADC2, and Zero Trust architecture, while gaining new insights from meeting Mattermost prospects and customers. Understand market needs, competitive environment, and where Mattermost can add unique value. Train and develop internal staff members on customer domains around cyber and national security operations.
• Strategic Foresight: Deeply understand current and future market needs. Envision and build an adaptable platform that meets the needs of both legacy infrastructure and new cloud-based services and AI infrastructure for future national security investments.
• Revenue Growth: Develop and implement strategies for rapid revenue growth over time by connecting visionary product ideas with market demands.
• Collaboration: Work closely with co-founders, the executive team, sales, marketing, and a peer Principal Product Manager to deliver new value to defense, intelligence, security, and critical infrastructure organizations. Share segmented responsibilities across the core collaboration platform and verticalized use cases.
• Leadership: Lead engineering teams to implement and iterate on software systems rapidly, balancing speed and effectiveness with security and compliance requirements.

Qualifications:

• Experience: 7-10 years of product management experience, with at least 5 years in leadership roles within defense, intelligence, or cyber operations communities.
• Expertise: Proven track record in DoD, Mission Operations, critical infrastructure, JADC2, Zero Trust architecture, cyber operations, and/or the intelligence community. Eligibility for US security clearance is required.
• Visionary Thinking: Ability to foresee market trends and translate them into actionable product strategies.
• Strategic Alignment: Strong ability to align product roadmaps with business goals, driving significant revenue growth.
• Leadership: Exceptional leadership skills with a collaborative mindset, capable of guiding cross-functional teams towards a unified vision.




Why Join Us:

• Shape the future of collaborative workflow solutions for critical sectors.
• Work with a passionate and dedicated team committed to innovation and excellence.
• Drive substantial growth and make a significant impact in a rapidly evolving industry.




Mattermost co-founders and senior product and engineering leaders will be deeply involved in the interview process and participate early in the discussions.

Mattermost is an EEO Employer, We are a remote-first, open-source company.

We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.

Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.

If you require accommodations during the interview process, please let us know—we’re happy to assist.