Principal Product Manager – APIs, Partner Integrations

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

We are redefining the Smarsh Communication Intelligence Platform by creating a powerful ecosystem of partners, integrations via API-driven solutions. We are seeking a Principal Product Manager for APIs and Partner Integrations to drive our platform extensibility strategy with APIs and expanding our partnership initiatives in the ecosystem leveraging these APIs. This role is critical to creating new revenue levers through strategic collaborations with customers and partners. The Principal Product Manager will report to the VP of Product and will work cross-functionally with Product, Engineering, Sales, and Marketing to establish Smarsh as an Open, Extensible, Intelligent data platform leader to drive innovative solutions from customers and partners.

How will you contribute?

• Define and drive API-driven capabilities that extend the data platform and create new opportunities for growth. Write PRDs with business cases, manage product roadmap and prioritize with our engineering teams.
• Drive API Monetization: Develop and oversee API monetization strategies, ensuring balanced entitlements and competitive safeguarding to foster innovation while protecting COGS.
• Identify, negotiate, and execute strategic partnerships along with the Enterprise Partner Team. Scope includes defining use cases that enhance joint customer value proposition, drive our platform capabilities and API adoption with joint roadmaps and create win-win opportunities for all stakeholders.
• Work closely with Product, Engineering, Sales, and Marketing teams to develop joint go-to-market strategies that drive enablement, adoption, and long-term success.
• Work closely with other Product Managers to convert product strategy to detailed requirements and prototypes that can be translated into our development processes.

What will you bring?

• 6+ years of experience in product management with focus on technology integrations or platform within a SaaS, data-driven products, or API-driven business.
• Technical fluency in APIs and an understanding of how partner ecosystems drive innovation and scalability.
• Customer & partner-focused mindset, ensuring that all roadmap initiatives align with customer needs and drive measurable impact.
• Ability to collaborate across R&D, Legal, Finance, Marketing and Sales.
• Experience with software engineering and product management tools such as Jira, Confluence, Miro, Figma.
• A growth mindset and a commitment to quality.
• Ability to influence and work across different teams in different time zones.
• This role is based on US – remote or hybrid.

Preferred Skills

• Knowledge of communications surveillance/compliance in a Financial Services context. This could have been gained within a FinTech, Consultancy, Compliance Technology vendor or a Financial Institution.
• Knowledge of AI and Gen-AI to build advanced analytics leveraging data
• Exposure to AWS, security, metering, and billing based on consumption.

What do we offer?

• Healthcare insurance - We provide medical, dental, and vision insurance, and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses.
• Personal time off - A healthy work-life balance is critical to your success at the office. Smarsh offers a “take-what-you-need” time off policy as well as flexible work arrangements
• 401K Match - Smarsh provides a 4% 401K match for which employees are fully vested on day one.
• Sabbatical – The Smarsh sabbatical program provides a time to recharge, to study or simply a time to do something you are passionate about away from the workplace. Employees are eligible after six years of service.
• Recognition - We’re big on kudos for a job well done. Our employee-recognition program enables co-workers to nominate their peers who best embody our core values for recognition

Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.

Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.