BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com.
The BitGo Prime team is a dynamic, high performing group that provides critical operational service to our institutional trading, lending, and borrowing clients in partnership with our Trust custody and compliance entity; global account managers and salespeople; and finance and accounting. Our extended unit consists of a diverse group of trading, lending, and KYC/AML professionals with extensive backgrounds in traditional and crypto-finance, including front, middle, and back office.
The Prime Client Services Associate will be responsible for managing business operations for BitGo Prime’s digital asset trading and financing services.
RESPONSIBILITIES:
- Manage BitGo Prime’s trade and settlement workflows including trade entry, asset transfers, reporting and reconciliation.
- Collaborate with Prime’s business team to maintain optimal funding across various trading venues
- First line of support for trading or financing operations related enquiries
- Lead process improvements, identify gaps, recommend improvements and automation
- Support testing efforts for all enhancements of proprietary systems
- Produce daily, weekly and monthly reporting for internal and external stakeholders
- Assist the Sales and Client Services team with on-boarding new counterparties
- Identifying operational risks, introduce operational controls and document policies & procedures
- Collaborate closely with the product/engineering team to improve our products and services
- Develop and maintain relationships with clients, exchanges, liquidity providers and third party providers
- Stay up to date about market trends, opportunities, risks and new projects, with a passion for the digital asset industry
SKILLS AND EXPERIENCE:
BitGo is looking for people who are passionate about their craft, take full ownership for their work and projects, and believe in transparent and collaborative culture with the goal of making BitGo successful.
- Incredible attention to detail and organizational skills
- Able to effectively interact with others in a pleasant, professional manner
- Strong analytical skills and ability to understand assets flows and procedures
- Must have previous middle or back-office experience in a financial services Trading, stock loan, FX experience is a plus.
- Experience managing and interacting with clients is a plus
- Comfortably manage competing priorities in a fast-moving, dynamic start-up environment
- Hands-on Excel or Google Sheets experience; macro programming exposure is a plus
- Genuine interest in financial services and cryptocurrency; crypto experience professionally or personally is a plus
- Bachelor's degree from an accredited university, or equivalent experience
Why Join BitGo?
Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.
Here are some of the benefits* of working at BitGo:
- Competitive base salary, bonus and stock options
- 100% company paid health insurance for employee, partner and dependents
- Up to 4% 401k company match
- Paid parental leave, Paid vacation
- Free commuter/parking pass; 5 min from Caltrain
- Free custom lunches, dinners and snacks
- Computer equipment and workplace furniture to suit your needs
- Great colleagues and inspiring startup environment
- *Benefits may vary based on location
Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.
Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $100,000 - $115,000 USD base salary. Equity, an annual performance bonus and the benefits outlined below are also a part of this role's package.
Top Skills
BitGo Palo Alto, California, USA Office
Palo Alto, CA, United States, 94306
Similar Jobs
What you need to know about the San Francisco Tech Scene
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
