People Programs & Operations Manager

Role

The People team aims to continuously deliver Intrinsic's core People services with security, quality, consistency, and empathy. We design programs and processes from a user-first mindset with a bias for simplicity to make working at Intrinsic an enjoyable and rewarding experience.

In this role, you'll lead the People Programs and Operations team, whose goal is to design, build, and maintain the infrastructure, processes, and programs needed to further establish Intrinsic as a desirable place to work. You will have an opportunity to define the strategy that will lead Intrinsic into the future and then execute on that strategy to help scale the business.

How your work moves the mission forward

• Make Everything Work (Well) - Ensure all core HR and Recruiting services work effectively and efficiently for our candidates, employees, and people managers (e.g. Recruiting, Onboarding, Transfers, Exits). Set goals and KPIs, simplify, optimize, and automate processes, implement robust knowledge management, and generally run an operationally excellent organization.
• Deliver Effective People Programs - Drive our Performance Management, Promotion, and Engagement programs in a way that meets the needs of the business. Recognize the need for new programs and update existing programs as appropriate.
• Improve our Infrastructure - Own our People Team technology roadmap, choosing solutions that meet the needs of our business and employees today and as we grow. Drive the selection, implementation, and management of our HR and Recruiting tools and vendors (e.g. HRIS, ATS, etc.).
• Measure our Progress - Improve our reporting on programs and recurring processes. Communicate relevant insights and decisions to team and company leadership.

Skills you will need to be successful

• 10 years of experience in an HR/People Operations environment with a broad knowledge of HR across the employee lifecycle
• Mission-first/user-first attitude and approach
• Effective communication skills
• Ability to manage complex projects across multiple functions
• Ability to influence and drive results across all levels of the organization
• Well-organized with high attention to detail, ensuring critical employee data is always correct

Skills that will differentiate your candidacy

• Analytical skills (in Google Sheets, SQL, and/or more sophisticated tools) that will allow you to independently turn data into insights and separate signal from noise 
• Familiarity with best-in-class tools, vendors, and partners across the People, HR, and Recruiting space

The US base salary range for this full-time position is between $156,000 - $221,000 + bonus + equity + benefits. Your recruiter will share more about the specific salary range for your targeted location during the hiring process.