People Operations Manager

Who we are

At Twelve Labs, we are pioneering the development of cutting-edge multimodal foundation models that have the ability to comprehend videos just like humans do. Our models have redefined the standards in video-language modeling, empowering us with more intuitive and far-reaching capabilities, and fundamentally transforming the way we interact with and analyze various forms of media.

With a remarkable $107 million in Seed and Series A funding, our company is backed by top-tier venture capital firms such as NVIDIA’s NVentures, NEA, Radical Ventures, and Index Ventures, and prominent AI visionaries and founders such as Fei-Fei Li, Silvio Savarese, Alexandr Wang and more. Headquartered in San Francisco, with an influential APAC presence in Seoul, our global footprint underscores our commitment to driving worldwide innovation.

We are a global company that values the uniqueness of each person’s journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI.

About the Role

As the People Operations Manager, you will play a pivotal role in fostering a culture of collaboration, inclusivity, and innovation. You will drive strategic people initiatives while ensuring operational excellence in all aspects of HR. This role balances strategy and execution, empowering employees to thrive and aligning people processes with the company’s goals.

Please note: This is a 9-month contract position with the possibility of converting to a permanent role.

In this role, you will

• Strategize and Implement HR Programs: Contribute to developing programs that enhance employee experience, engagement, and retention.
• Optimize People Processes: Refine systems for onboarding, offboarding, performance management, and employee development to drive efficiency and impact.
• Foster a Positive Culture: Champion initiatives that promote a diverse, equitable, and inclusive workplace where everyone can excel.
• Support Leadership Teams: Act as a trusted advisor to managers and executives on people-related matters, including performance management, talent development, workforce planning, and organizational design.
• Ensure Compliance: Maintain compliance with labor laws and regulations while proactively addressing emerging trends and challenges.
• Oversee HR Operations: Support and assist in payroll, benefits administration, employee records, onboarding, offboarding, offer letters, and other critical HR functions with precision and integrity.

You may be a fit if you have

• Experience in HR or People Operations: 5+ years in HR, with demonstrated success in making an impact on scaling teams.
• Strategic Thinking: A proven ability to align people strategies with organizational objectives.
• Operational Expertise: A strong understanding of HR processes, tools, and systems.
• Strong Interpersonal Skills: Exceptional ability to build trust and foster relationships at all levels of the organization.
• Analytical and Results-Oriented Mindset: Comfort with data analysis and a focus on measurable outcomes.
• Adaptability: The flexibility to thrive in a fast-paced, dynamic environment.
• Relevant Certifications: A degree in HR, business, or a related field, and/or professional HR certifications (e.g., SHRM-CP, PHR) are a plus.

Even if there are a few checkboxes that aren’t ticked through your prior experience, we still encourage you to apply! If you are a 0-to-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at Twelve Labs.

We welcome applicants from all walks of life and are committed to equal-opportunity employment. We cherish and celebrate diversity not just because it is the right thing to do, but because it makes our company much stronger.

Benefits and Perks

🤝 An open and inclusive culture and work environment.

🧑‍💻 Work closely with a collaborative, mission-driven team on cutting-edge AI technology.

🦷 Full health, dental, and vision benefits

✈️ Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years.

🏙 Remote-flexible, offices in San Francisco and Seoul and coworking stipend

🛂 VISA support (such as H1B and OPT transfer for US employees)