Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.
We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.
Our Newest Opportunity:
Summary:
The Operations Support Analyst role blends project coordination and business analysis to drive operational excellence and process improvement. As a key member of the National team, the Analyst plays a pivotal role in managing high-impact initiatives and special projects aligned with OneDigital’s strategic goals.
This position involves close collaboration with cross-functional leaders to coordinate projects, analyze business processes, and implement solutions that enhance operational efficiency and establish best practices across the organization.
Ideal candidates possess a strong combination of project management expertise, analytical problem-solving skills, and effective communication abilities. This role offers a unique opportunity to build a career in business operations, strategy, and project execution while contributing to meaningful organizational change.
Essential Duties and Responsibilities (include but are not limited to):
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Identify business needs and develop improvement plans while ensuring adherence to established objectives.
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Conduct research, audits, and data/workflow analysis to identify and implement process enhancements.
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Gain proficiency in relevant systems, perform testing, and conduct quality and user experience reviews to support system optimization.
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Collaborate with subject matter experts to define best practices, identify areas for improvement, and achieve desired outcomes.
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Maintain responsibility for key initiatives, ensuring successful project completion within defined timeframes.
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Support project management efforts by coordinating with stakeholders to keep deliverables on track and aligned with goals.
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Monitor project progress, track performance metrics, and create reports or presentations to communicate insights while ensuring thorough documentation, actionable recommendations, and timely follow-up.
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Develop and maintain Standard Operating Procedures (SOPs) to ensure consistency and efficiency in processes.
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Identify and resolve operational inefficiencies, supporting change management efforts to drive adoption and sustainability.
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Independently prioritize tasks and manage time effectively to meet project and organizational objectives.
Qualifications, Skills and Requirements:
- Highly organized with strong prioritization and project management skills including meeting deadlines
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Self-motivated, disciplined, and capable of working independently and collaboratively
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Exceptional attention to detail and ability to translate insights into actionable steps
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Strong analytical, research, and problem-solving skills, with an aptitude for identifying trends and delivering data-driven insights
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Excellent communication and attentive listening skills; able to interact effectively and with empathy with people of various levels of responsibility and authority
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Eager to learn, adapt quickly to new systems and tools, and excel within a dynamic organization
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Comfortable working in virtual and in-person environments
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Maintains a high level of confidentiality
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Is professional, consistent and reliable.
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Proficient with Microsoft applications including Teams, Excel, PowerPoint, OneNote, OneDrive, Word and Outlook (experience with Power BI and D365 is a plus)
Education, Training and Experience:
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Bachelor's degree or equivalent experience required
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Three or more years of experience in data analysis, process improvement, business operations, or project coordination
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At least one year of experience in technology, employee health and welfare, or retirement benefits (preferred)
The typical base pay range for this role nationwide is $70,000 to $80,000 per year.
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit: www.onedigital.com/careers
OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.
Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:
City and County of San Francsico
City of Los Angeles
County of Los Angeles
Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.
In short, we believe in hiring the most qualified applicant for the position, regardless of background.
If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.
Thank you for your interest in joining the OneDigital team!
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