Operations Program Manager

Posted 2 Days Ago
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San Mateo, CA
140K-170K Annually
Mid level
Cloud • Hardware • Security • Software
We help enterprises operate safer, smarter buildings.
The Role
The Operations Program Manager will lead projects to enhance supply chain efficiency, focusing on warranty processes, software implementations, and new manufacturing evaluations. Responsibilities include cross-functional collaboration, data analysis, project execution, and supplier coordination.
Summary Generated by Built In
Who We Are

Verkada is a leader in cloud-based B2B physical security. Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform.

 

Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.

 

Founded in 2016 with more than $460M in funding raised to date, Verkada has expanded rapidly with 15 offices across three continents, 2,100+ full-time employees and 28,000+ customers across 70+ countries.

The Operations Program Manager will lead and actively participate in key, high-impact projects aimed at building a world-class supply chain that is responsive, customer-centric, and focused on maximizing cash flow. This role involves setting detailed project plans and diving into execution, working closely with departments like Hardware Operations, Engineering, Finance, and Support. Key projects will / could include rearchitecting the warranty returns and failure analysis processes, implementing software solutions for operational scalability, evaluating potential new manufacturing locations, etc.

Responsibilities

  • Project Execution and Leadership: Lead and participate in hands-on projects, such as:
    • Redesigning the warranty returns and failure analysis process to improve efficiency and customer satisfaction.
    • Identifying, recommending, and implementing software solutions to increase operational efficiency and scalability.
    • Evaluating new manufacturing locations, conducting cost-benefit analyses, and collaborating with internal stakeholders on risk assessment, etc.
  • Cross-Functional Collaboration: Work with teams across Hardware Operations, Engineering, Finance, and Support to ensure project goals are aligned and execution is thorough.
  • Hands-on Execution: Develop detailed project plans and directly engage in project tasks to ensure successful implementation and outcomes.
  • Data Analysis and Reporting: Use data-driven analysis to guide project decisions and track progress, reporting on financial impacts and operational improvements.
  • Vendor and Supplier Coordination: Collaborate with suppliers as necessary to align on project goals, quality standards, and timelines.

Qualifications

  • Education: Bachelor’s degree in Supply Chain Management, Operations, Engineering, Business, or related field. MBA from top ranked university preferred.
  • Experience: 4+ years in supply chain, operations, or related fields, with a proven track record of delivering cross-functional projects. Consulting experience is a plus.
  • Skills:
    • Multiple examples of presenting and getting buy in by C-suite for strategic initiatives including follow up discussion with concrete results.
    • Strong project management, communication and execution skills, with a focus on hands-on involvement.
    • Experience in business software such as SAP, Oracle, Salesforce, BlueYonder etc.
    • Analytical and solution-oriented mindset to translate complex data into actionable insights.
    • Proficiency in SQL, Python, Looker, or other data analysis and reporting tools are a plus, but not required.

Pay Disclosure

At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate’s skills and experience, as well as market demands and internal parity. This estimate can vary based on the factors described above, so the actual starting annual base salary may be above or below this range. This estimate is also just one component of Verkada’s total rewards package. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs).

Estimated Annual Pay Range

$140,000$170,000 USD

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

Your application will be handled in accordance with our Candidate Privacy Policy. 

Top Skills

Python
SQL

What the Team is Saying

The Company
San Mateo, CA
1,700 Employees
On-site Workplace
Year Founded: 2016

What We Do

Verkada is the largest cloud-only B2B physical security platform company in the world. Only Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, visitor management and mailroom management — integrated in a secure, cloud-based software platform. Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies. Founded in 2016 with more than $343M in funding raised to date, Verkada has expanded rapidly with nine offices across three continents (San Mateo, Austin, Salt Lake City, Phoenix, Tampa, London, Sydney, Taipei, and Krakow), 1,300+ full-time employees and more than 13,000 customers worldwide, including 43 companies in the Fortune 500.

Why Work With Us

Verkada’s products start with safety – video security cameras, door-based access control and alarms – and extend to operations – environmental sensors, visitor and mailroom management.

All of our products can be accessed within one cloud ecosystem, bringing the intuitive and easy-to-use nature of consumer security products to the levels of scale

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Verkada Inc Offices

OnSite Workspace

Typical time on-site: None
San Mateo, CA

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