We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
As the MS&P Senior Manager, Caper Sales you will own a portfolio of retailers in North America to strategically sell in Caper carts to transform the in-store experience by bringing the best of digital into brick & mortar. You will lead the end-to-end sales cycle, from initial discovery to negotiating and contracting, in close partnership with BD Retail, Sales Engineering, and Connected Stores leadership for your portfolio. This is critical in bringing our smart cart vision to life across the U.S. and Canada. In addition to your core sales responsibilities, you will collaborate internally with Product, Finance, Marketing, Legal, Ops, and Partnerships to refine go-to-market strategies and build / tailor external-facing communications to achieve win-win outcomes for Caper and retailers. This is an individual contributor role that has the potential to manage a sales team as the business grows. We are looking for candidates who are super excited about the Caper technology and the future of the in-store experience for customers!
The Market Strategy & Planning team at Instacart sits at the nexus of internal teams and BD Retail. We drive go-to-market strategies, complete analyses, and provide recommendations backed in strategic rationale and analytical rigor for some of the most innovative offerings at Instacart. And when the offering is complex, we also lead solution sales where we sell directly to retailers. This is a rare opportunity to join a growing team within Business Development.
About the Job
- Own responsibility for strategically selling Caper into a portfolio of retailers
- Work together with Business Development to design and implement sales strategies that will drive revenue growth for Caper
- Identify, build, and maintain strong relationships with key Caper decision-makers and influencers
- Create and deliver compelling sales presentations and proposals to retailers
- Negotiate and close complex Caper contracts with retailers
- Collaborate with Connected Stores MS&P and Caper sales to enhance the overall go-to-market strategy and processes for Caper
- Partner closely with cross-functional stakeholders across several functions including Product, Finance, Marketing, Legal, and Partnerships to develop creative solutions that drive results
About You
Minimum Qualifications
- 8+ years’ experience working on cutting-edge challenges in the grocery or retail space
- Excellent communication, written, verbal and presentation skills with the ability to distill complex ideas into clear and compelling stories
- A self-starter able to proactively and independently drive progress across multiple stakeholder groups
- Experience selling high-tech products or services, preferably in the retail industry
- Proven track record of exceeding sales / OKR targets
- Comfort with ambiguity and a rapidly evolving business landscape
- Strong technical skills and understanding of APIs, databases, and integration tools
- Willingness to travel as needed
Preferred Qualifications
- Comfort with data analysis and modeling
- Experience with products that involve hardware and software
- Exposure to supply chain, in-store advertising, retail labor management, and front end operations
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
WA
$156,000—$173,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$149,000—$166,000 USD
All other states
$134,000—$149,000 USD
CA, NY, CT, NJ
$162,000—$180,000 USD
What the Team is Saying
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What We Do
Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,400 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 80,000 stores across North America on the Instacart Marketplace.
Why Work With Us
Our mission is to create a world where everyone has access to the food they love and more time to enjoy it together. By joining Instacart at this stage of our growth you will be jumping into a high-impact, career-defining environment that is revolutionizing the way people shop for groceries
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Employees engage in a combination of remote and on-site work.
