Manager Supplier Onboarding

Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do

• Responsible for leading the delivery of Discover's supplier onboarding process including performance management and continuous improvement activities. Responsible for managing and leading a supplier onboarding team responsible for facilitating requests through Discover's supplier onboarding process while ensuring adherence to corporate policies and third-party risk management requirements. Partners with Third Party Risk Management (TPRM) oversight team in ensuring that the onboarding activities align with the execution of the strategic direction of the third-party risk management program and complies with TPRM policies and procedures. Partners with Sourcing and Corporate Transaction teams to identify and execute process improvement and optimization opportunities including low complexity contracting and tail spend reduction programs. Communicates with Business Partners to address all questions relating to Supplier onboarding.

How You'll Do It

• Facilitates requests through the supplier onboarding processes for new suppliers, new engagements, and modifications to existing contracts. Assists business stakeholders in submitting third party portal requests and internal risk assessments, and project planning and tracking the progress of requests throughout the end-to-end process.
• Provides leadership and direction for the assigned supplier onboarding team. Manages team performance and administrative duties to achieve team goals. Manages workflow through the delegation and reassignment of work activities. Ensures a superior level of client service.
• Serves as a point of escalation for their team on how to handle challenging supplier onboarding issues. Monitors user feedback on a regular basis and escalates issues as appropriate.
• Responsible for managing the day-to-day third-party risk management onboarding activities within the Company which includes the review of all incoming requests, facilitation of risk review meetings, and coordination across Third Party Risk Management (TPRM) oversight, Advisory Attorney, and Risk SME teams to ensure the initial risk assessment is completed. Partners with Third Party Risk Management (TPRM) oversight team in ensuring that the onboarding activities align with the execution of the strategic direction of the third-party risk management program and complies with TPRM policies and procedures.
• Responsible for expanding and leading programs to handle low complexity contracting and tail spend reduction by working closely with Corporate Transactions and Sourcing teams.
• Partners with other relevant senior stakeholders (AP, Sourcing, TPRM, etc.) to identify opportunities to streamline business processes, reduce costs, mitigate risks, and add value to the organization through continuous improvement of Discover's supplier onboarding process.

Qualifications You'll Need
The Basics

• Bachelors Business Administration and Management or related
• 6+ years Risk Management, Financial Services, Process Improvement, or related

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position
• No required movement about the work enivonrment to complete the major responsibilities of the job.
• Primarily performed indoors in an office setting
• Ability to operate offer equipment such as but not limited to computer, telephone, printer, and calculator
• Ability to communicate verbally.; Ability to communicate in written form.

Bonus Points If You Have

• Experience with zip tool or similar 3rd party onboarding intake tool
• Technology experience
• Process improvement experience
• 3+ years People Management
• Masters Business Administration and Management
• 8+ years Risk Management, Financial Services, Process Improvement, or related

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
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Application Deadline:
The application window for this position is anticipated to close on Apr-05-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $91,000.00 to $153,400.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ).
Positions marked as remote eligible are limited to remote locations within the country in which the position is based.
Applicants must be 18 or older at the time of hire.